LAURA GHINIS
Calgary,AB
Summary
Efficient professional with background in customer service and operations management. Known for productivity and ability to complete tasks swiftly with precision. Skilled in inventory management, transaction processing, and customer relationship building. Excel at communication, problem-solving, and adaptability, ensuring smooth operational flow and high levels of client satisfaction and highly organized.
Overview
15
15
years of professional experience
Work History
Front Counter Clerk
Tasty Churros and Lemonades
Calgary, Alberta
06.2022 - 08.2024
- Collected money, provided change and recorded transactions on receipts.
- Conducted regular checks on supplies needed for the front counter area.
- Order taking, food preparation, and delivery.
- Greeted customers warmly and answered inquiries in a courteous manner.
Wedding Planner
Coordinacion de Eventos Ghinis
Mexico, Hidalgo
02.2010 - 01.2020
- Communicated with clients across event planning and execution to deliver exceptional customer satisfaction.
- Supported accurate financial recordkeeping by closely checking bills and approving payments.
- Oversaw set-up of reception sites prior to events to make sure everything was ready.
- Facilitated communication between couples and their families regarding wedding plans.
- Coordinated and allocated equipment, supplies and staff for events.
Education
Certificate - Child Sleep And Family Wellness Coach
Florida Global University
Florida, USA06-2024
English-speaking - English Course
Bredin Centre
Red Deer, AB04-2024
Creador De Experiencias - Wedding And Event Planner
W Academic
Mexico08-2009
Skills
- Cross-selling techniques
- Customer relationship building
- Patience and empathy
- Maintaining confidentiality
- Point of sale systems
- Cash handling proficiency
- Filing and data archiving
- Proofreading
- Data accuracy
- Collecting information
- Verifying data accuracy
- Data organization
Languages
Spanish
Native/ Bilingual
Timeline
Front Counter Clerk
Tasty Churros and Lemonades
06.2022 - 08.2024
Wedding Planner
Coordinacion de Eventos Ghinis
02.2010 - 01.2020
Certificate - Child Sleep And Family Wellness Coach
Florida Global University
English-speaking - English Course
Bredin Centre
Creador De Experiencias - Wedding And Event Planner
W Academic
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