Laura Flores Sigala
Victorville
Summary
Dedicated professional with a proven track record of enhancing customer satisfaction and streamlining operations across roles at Amazon and Super 8 Hotel. Excels in problem-solving and verbal communication, adept at cash handling and maintaining professionalism under pressure. Demonstrates exceptional work ethic and integrity, significantly contributing to team success and operational efficiency.
Overview
3
3
years of professional experience
Work History
General Laborer
Amazon
09.2023 - 11.2024
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Followed instructions and safety protocols while operating machinery and equipment.
Receptionist
Super 8 Hotel
01.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
Golden Chopstix
02.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist Intern
M and M Paint and Body Shop
06.2021 - 02.2022
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
Education
High School Diploma -
Victor Valley High School
Victorville, CA05-2020
Skills
- Telephone skills
- Time management
- Verbal and written communication
- Work ethic and integrity
- Greeting and seating clients
- Customer service
- Cash handling and management
- Professionalism and courtesy
- Problem-solving
- CA Driver's license
Languages
Spanish
Native or Bilingual
Timeline
General Laborer
Amazon
09.2023 - 11.2024
Receptionist
Super 8 Hotel
01.2023 - 09.2023
Cashier
Golden Chopstix
02.2022 - 01.2023
Receptionist Intern
M and M Paint and Body Shop
06.2021 - 02.2022
High School Diploma -
Victor Valley High School
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