LAURA FERNANDO
Labrador City,NL
Summary
Compassionate, safety driven Registered Nurse (RN) with progressive career history in direct patient care in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication and respectful attitude. Works well with diverse patient populations and fosters trusting relationships to improve outcomes.
Overview
13
13
years of professional experience
Work History
REGISTERTED NURSE
LABRADOR WEST HEALTH CENTER
10.2021 - Current
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Performs routine nursing duties such as organizing, planning, implementing and evaluation of care for assigned patients in various areas such as med-surg, obstetrics, long term care, mental health/ addictions, special care and pediatrics.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Personal Care Attendant
LABRADOR WEST HEALTH CENTER
07.2018 - 09.2021
- Enhanced client satisfaction by providing attentive and personalized care tailored to individual needs.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
Dental Front Office Receptionist
LABCITY DENTAL
07.2017 - 02.2018
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Reduced patient wait times with effective communication between dental staff for prompt treatment coordination.
- Increased revenue by diligently tracking insurance claims, processing payments, and resolving billing issues.
- Provided exceptional customer service through a warm and welcoming demeanor, promptly addressing patient inquiries and concerns.
Diabetes Nurse Educator
PERPETUAL HELP DALTA MEDICAL CENTER
06.2011 - 05.2012
- Enhanced patient understanding of disease management by providing tailored education on medication, nutrition (basic), and lifestyle changes.
- Collaborated with healthcare team members to optimize treatment plans for better blood sugar control and overall health.
- Conducted comprehensive assessments to identify gaps in knowledge and self-care skills, leading to targeted interventions for improved glycemic control.
- Developed instructional materials and resources to aid patients in understanding complex medical information related to diabetes management.
- Led training sessions for nursing staff on best practices in diabetes care, resulting in enhanced clinical competence across the team.
Education
IEN- BRIDGING PROGRAM
CENTER FOR NURSING STUDIES
St. John's, NL05.2018
Bachelor of Science - Nursing
PERPETUAL HELP COLLEGE
MANILA, PHILIPPINES03.2016
Bachelor of Science - Psychology
ST. PAUL COLLEGE OF MANILA
MANILA, PHILIPPINES03.2002
Skills
- Patient Management
- BLS CERTIFIED
- NRP CERTIFIED
- COMPUTER PROFICIENCY
- EXCELLENT COMMUNICATION
- ADMINISTRATIVE SUPPORT
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
REGISTERTED NURSE
LABRADOR WEST HEALTH CENTER
10.2021 - Current
Personal Care Attendant
LABRADOR WEST HEALTH CENTER
07.2018 - 09.2021
Dental Front Office Receptionist
LABCITY DENTAL
07.2017 - 02.2018
Diabetes Nurse Educator
PERPETUAL HELP DALTA MEDICAL CENTER
06.2011 - 05.2012
IEN- BRIDGING PROGRAM
CENTER FOR NURSING STUDIES
Bachelor of Science - Nursing
PERPETUAL HELP COLLEGE
Bachelor of Science - Psychology
ST. PAUL COLLEGE OF MANILA
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