Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Erazo Donado

Toronto,ON

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Attentive babysister with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive and engaging learning environments for all children. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Pet Sitter

Lilian Guilombo
Toronto, ON
07.2022 - Current
  • Coordinated animal training to teach commands, improve behaviors and housebreak personal pets.
  • Exercised animals regularly with walks and rigorous play activities.
  • Supported optimal animal health and comfort with frequent bedding changes.
  • Fed, watered and cared for goats, sheep and chickens.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Coordinated schedules to optimize care for multiple pets and team members each day.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Organized picking up and dropping off animals at client locations.

Babysitter

Gilberto Gustamante
United State , Utah
10.2021 - 05.2022
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Assisted children with homework assignments and special projects across different subjects.
  • Played games, worked on puzzles and read books to young children.
  • Traveled with families to care for children and allow parents private time.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Identified warning signs of emotional and developmental problems in children.
  • Promoted language development skills through reading and storytelling.
  • Provided developmentally appropriate activities for children.

Volunteer

Canadian Human Rights International Organization
Colombia , Cartagena
07.2019 - 08.2021
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Used strong interpersonal communication skills to convey information to others.
  • Helped develop monthly schedules and assignments.
  • Encouraged donations with community fundraising events and campaigns.
  • Helped program leadership with planning and fundraising responsibilities.
  • Organized event schedules and implemented reminder systems.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Helped program leaders with administrative support duties.

Sales-associate-retail

Exclusive.Model
Colombia , Cartagena
06.2016 - 12.2019
  • Worked varied hours to meet seasonal and business needs.
  • Tested personal computers and peripherals to diagnose hardware and software problems.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Troubleshot minor issues with equipment and tools.
  • Liaised with customers to assist with computing operations and resolve concerns.
  • Recommended equipment upgrades to supervisor.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Provided product price information to customers.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Configured desktop computers, peripherals and accounts and assigned suitable security levels.
  • Managed customer relations through communication and helpful interactions.
  • Greeted customers and offered assistance for increased customer satisfaction.

costumer serve

Exclusive.Model
Colombia , Cartagena
06.2016 - 12.2019
  • Delivered services to customer locations within specific timeframes.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Carried out day-to-day duties accurately and efficiently.
  • Increased customer satisfaction by resolving issues.
  • Used coordination and planning skills to achieve results according to schedule.
  • Received and processed stock into inventory management system.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Collaborated with team members to achieve target results.

Education

High School Diploma -

Timpview High School
United State /Utah
05.2022

Skills

  • Outdoor Activities
  • Pet Waste Removal
  • Pet Exercising
  • Grooming Best Practices
  • Client Relationship Management
  • Grooming and Bathing
  • Exercise Plan Implementation
  • Animal Grooming

Certification

  • Certified lash extensions, technically lashes

Timeline

Pet Sitter

Lilian Guilombo
07.2022 - Current

Babysitter

Gilberto Gustamante
10.2021 - 05.2022

Volunteer

Canadian Human Rights International Organization
07.2019 - 08.2021

Sales-associate-retail

Exclusive.Model
06.2016 - 12.2019

costumer serve

Exclusive.Model
06.2016 - 12.2019

High School Diploma -

Timpview High School
Laura Erazo Donado