Summary
Overview
Work History
Education
Skills
Websites
Certification
Interests
Timeline
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Laura English

Calgary,Alberta

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Support/ Data Entry

Canadian Constitution Foundation
11.2021 - Current
  • Maintained donor database, manually importing existing information from old databases
  • Entered received donations, processed credit cards, PayPal, eft, and deposited cheques digitally
  • Issued donor tax receipts, drafted thank you cards and letters
  • Enter payables and receivables into QuickBooks, writing up payment cheques, checking and sending mail
  • Book all inbound and outbound financial transactions, including payroll, expenses, and donations
  • Perform monthly bank accounts reconciliations
  • Answered and directed donor inquiries promptly via email and phone.

Senior Administrative Assistant

Xerox Canada Ltd
10.2014 - 02.2020
  • Executive Assistant to the Regional Vice President, coordinated travel logistics, managed calendars, and processed expense reports
  • Office Management, office security (updated safety procedures, issued security badges), onboarding new employees (laptop, phone, orientation), procurement of supplies and equipment, and in-house IT troubleshooting
  • Performed administrative duties such as creating and updating documents, general filing, drafting correspondence, managing switchboard lines, and handling incoming inquiries
  • Facilitated and organized meetings, regional functions, social, and corporate charity events.

Mail Clerk

Novitex
06.2014 - 10.2014
  • Daily mail / courier collection, organization, and delivery to offices
  • High volume of mail for multiple clients in house, and surrounding buildings
  • Managing mail machines, photocopiers, emailing correspondence, and printing
  • Organizing, receiving, delivering, and setting up catering for large corporate meetings and events.

Education

Medical Office Assistant /Unit Clerk Diploma -

Sundance College
10.2021

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • MS Suite, Google Workspace
  • Microsoft Outlook & Email Clients
  • Bookkeeping
  • Accounts Payable & Accounts Receivable AR/AP
  • Independent worker
  • Client Care Advocate
  • Excellent Oral & Written Communication
  • Scheduling, Time Management & Billing
  • Transcription & Data Entry
  • Accuracy and Attention to Detail

Certification

  • Standard First Aid & CPR/AED level C, 08/2021
  • WHMIS, 08/2021
  • FOIP, 08/2021
  • Security Clearance, 04/2021

Interests

Gardening

Reading

Fishing

Timeline

Administrative Support/ Data Entry

Canadian Constitution Foundation
11.2021 - Current

Senior Administrative Assistant

Xerox Canada Ltd
10.2014 - 02.2020

Mail Clerk

Novitex
06.2014 - 10.2014

Medical Office Assistant /Unit Clerk Diploma -

Sundance College
Laura English