Laura Edwards
Kingston,ON
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
27
27
years of professional experience
Work History
Administrative Assistant to the Director of Complex Medical, Palliative and Transitional Care
Providence Transitional Care Centre
05.2021 - Current
- Ensure smooth daily operations for executives, freeing up time for them to focus on other high-level tasks
- Experience supporting multiple diverse committees and coordinating projects
- Answer calls and emails from various stakeholders direct and answering appropriately
- Setting up meetings and taking minutes for various committees.
- Organizing and maintaining Director's calendar and travel arrangements
- Proofreading documents prior to submission to ensure accuracy of content and formatting
Secretary – Rehabilitation Therapy Centre
Providence Care Continuing Care
01.2018 - 04.2021
- First point of contact for patients of the clinic and clinicians
- Manage chart information and sensitive material
- Book appointments for Adult Seating Clinic, Respiratory Therapy and Physiotherapy using QES, ePR simultaneously
- Setting up communications and conference calls via OTN
- Managed calendar reminders for upcoming deadlines or events associated with the office
Secretary – Center for Studies in Aging and Health
Providence Care Continuing Care
01.2016 - 12.2017
- Assist in designing and developing educational information for the Sagelink website
- Research senior related health topics for our monthly linkages
- Record minutes and produce agendas for meetings with different committees
- Supported the Committee of Aging by organizing events and helping to develop presentations
- Booked travel accommodations for offsite events
Patient Records and Registration Clerical Support – Mood Disorders
Providence Care Continuing Care - MHS
06.2012 - 12.2015
- Primary connection for mood disorder outpatients
- Maintained personal health information records, booked appointments and managed many schedules for the psychiatrists and other allied staff
- Processed referrals.
Personal Support Worker/Staff Scheduler
Providence Manor - Kingston
01.1997 - 01.2012
- Create and monitor schedules for over 300 staff to ensure productive work place
- Provide personal activities of daily living, interact with residents with multiple mental and physical disabilities.
Education
Medical Administrative Diploma -
St. Lawrence College
04-2011
Registered Nurse - incomplete -
St. Lawrence College
05-2001
Social Service Worker-Gerontology -
St. Lawrence College
06-1997
Personal Support Worker -
St. Lawrence College
12-1997
Skills
- Meeting Planning
- Appointment Scheduling
- Minute Taking
- Clerical Support
- Research
- Spreadsheet Management
- Workflow Optimization
- Calendar Management
- Advanced MS Office Suite Knowledge
Cover Letter
Dear Human Resources: RE: Executive Assistant Competition File # 2024.01.R
Please accept my resume as an application for the position listed above. I possess the skills needed to be successful in this position. Such qualifications include: 26 years of experience working for Providence Care Hospital, 12 years of experience in an administrative role in a hospital setting Highly skilled in Microsoft Office Suite applications, typing ability of 60 wpm with accuracy. Excellent verbal and written skills, good judgement and decision making abilities. Excellent organizational skills with the ability to prioritize work and work on many projects simultaneously
Employment Objective
Seeking the position of Executive Assistant for the President & CEO of Providence Village.
References
References available upon request.
Timeline
Administrative Assistant to the Director of Complex Medical, Palliative and Transitional Care
Providence Transitional Care Centre
05.2021 - Current
Secretary – Rehabilitation Therapy Centre
Providence Care Continuing Care
01.2018 - 04.2021
Secretary – Center for Studies in Aging and Health
Providence Care Continuing Care
01.2016 - 12.2017
Patient Records and Registration Clerical Support – Mood Disorders
Providence Care Continuing Care - MHS
06.2012 - 12.2015
Personal Support Worker/Staff Scheduler
Providence Manor - Kingston
01.1997 - 01.2012
Medical Administrative Diploma -
St. Lawrence College
Registered Nurse - incomplete -
St. Lawrence College
Social Service Worker-Gerontology -
St. Lawrence College
Personal Support Worker -
St. Lawrence College
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