Highly motivated, dependable, and supportive professional with extensive experience providing high-quality support to individuals with complex developmental and mental health challenges. Proven abilities in crisis intervention, individualized care, and behavioural management. Dedicated to enhancing clients’ social, behavioural, and emotional functioning through evidence-based practices and multidisciplinary collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Child and Youth Counsellor
Child and Parent Resource Institute
09.2024 - Current
Deliver highly specialized residential treatment services for children and youth with complex mental health and developmental challenges, employing trauma-informed and evidence-based approaches.
Assisted clients in developing healthy coping strategies to manage stressors related to school, family dynamics, and personal challenges.
Collaborate with multidisciplinary teams, guardians, and community resources to develop and execute individualized care plans and treatment strategies.
Provide individual counselling, fostering emotional, social, and behavioral growth in clients.
Conduct thorough assessments of client needs and progress, tailoring interventions to meet therapeutic goals and Plan of Care objectives.
Administer medications and treatments in compliance with established procedures, ensuring client safety and well-being.
Identify and managed escalating behavioral crises, utilizing a trauma informed approach and therapeutic crisis interventions and approved physical restraint techniques when necessary.
Maintain detailed clinical records and documentation to support communication among team members and partners.
Actively participate in care planning meetings, contributing insights and recommendations to refine strategies for client success.
Engage in ongoing professional development, including training on safeguarding, health and safety protocols, and trauma-informed care practices.
Intervenor
Sensity Deafblind & Sensory Support Network Of Can
03.2018 - Current
Provide high-quality care to adult individuals with dual sensory impairments, developmental and mental health challenges to reach their full potential by developing person-centered plans, crisis management, and daily living support in a safe environment.
Liaise with program manager, family members, clinicians and community partners to develop and achieve individual goals through Person Centered Planning and Individual Client Treatment Plans.
Assist patients in meeting their goals through consistent monitoring and timely intervention.
Manage crisis situations calmly and professionally, implementing de-escalation techniques and crisis intervention plans to support client safety when necessary.
Empower and educate the individuals supported to participate and be successful in all aspects of daily living, including personal hygiene, meal preparation, house cleaning, and socialization, among others.
Administer medication as directed by physician following the medication administration records (MAR)
Actively participate in plan of care meetings, collaborate and implement individual crisis management plans to decrease the likelihood of escalating behaviours and provide early intervention.
Monitor patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness. Assist in change of these plans when necessary
Provide on-call support, manage emergency crisis calls, respond to reports of absences, arrange coverage for shifts, document and submit information during the on-call period to superior, and follow up with calls when necessary.
Community Outreach Educator
FRAEM Foundation
09.2019 - 01.2024
Primary contact for planning and organizing participation in over 60 community events yearly. Addressed, redirected and follow-up for all events via emails and/or phone calls.
Education on the opioid crisis and in-person training on opioid overdoses and Naloxone administration.
Conducted needs assessments in the community, identifying gaps in services and developing strategies to address those gaps.
Collaborated with local organizations to develop partnerships for joint initiatives, strengthening the support network within the community.
Completed accurate documentation of distribution of Naloxone in accordance with Collage of Pharmacy regulatory guidelines.
Direct Support Professional
Crest Support Services
03.2018 - 01.2020
Supported adults with severe mental illness and developmental disability through counselling, skill development and daily living support.
Assisted with crisis intervention and prevention to de-escalate challenging behaviour and maintain peaceful encounters.
Conducted thorough assessments using Individual Treatment Plans and Individual Crisis Management Plans to identify client needs, strengths, and areas requiring additional support.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behaviour patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Administered medication as directed by physician following the medication administration record (MAR).
Education
Bachelor of Arts - Psychology
Western University
05.2016
Skills
Experience providing care and treatment to individuals with serious mental health challanges both on-site and in the community
Ability to develop and implement individual client treatment plans, person centered plans, and program evaluations
Strong knowledge of de-escalation techniques and crisis management
Proficiency in behavioural modification strategies, learning theories, and counselling skills
Strong organizational and time management skills
Ability to work independently and as part of a team
Ability to build and maintain relationships with key stakeholders
Proficient in client documentation and medicine administration
Valid driver’s license and access to a reliable vehicle
Certification
Applied Suicide Intervention Skills Training
Therapeutic Crisis Intervention Training
Methods & Techniques, Sensity Deafblind and Sensory Support Network of Canada, London, Ontario, 2018-Present
Basic Sign Language, Sensity Deafblind and Sensory Support Network of Canada, London, Ontario, 2018-2020
Nonviolent Crisis Intervention Training (CPI)
First Aid & CPR
G Driver License
References
REFERENCES AVAILABLE UPON REQUEST
Education
London, Ontario
Timeline
Child and Youth Counsellor
Child and Parent Resource Institute
09.2024 - Current
Community Outreach Educator
FRAEM Foundation
09.2019 - 01.2024
Intervenor
Sensity Deafblind & Sensory Support Network Of Can
Projects and Communications Assistant at CHILD AND PARENT RESOURCE INSTITUTEProjects and Communications Assistant at CHILD AND PARENT RESOURCE INSTITUTE