Laura Crant
Calgary,Alberta
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant - Owner
Stronghold Foundations
05.2006 - Current
- Verify attendance, hours worked, pay adjustments and post information onto designated records
- Create quotes to send to potential clients to win bids
- Post relevant work hours to client files to bill clients properly
- Prepare and balance period end reports and reconcile issued payrolls to bank statements
Senior Logistics Dispatcher
Canada Drives
09.2021 - 05.2022
- Strategically coordinated the timely delivery and pick ups of Motor Vehicles
- Coordinate and manage the work path of Stagers, Lot Managers and Operations
- Monitoring and updating inventory and dispatch software
- Ensured the drivers were following the delivery and operating procedures
Travel Agent
Expedia Cruise Ship Centers
04.2017 - 06.2020
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Plan every aspect of my clients' vacations from the moment they leave their homes until they return.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Education
Diploma - Travel And Tourism
CompuCollege School Of Business
Halifax, NS06.1999
Skills
- Personable and Highly Adaptable
- Strong Computer Skills including G Suite, Slack, Salesforce
- Time Management
- Proficient in solving problems
Certification
- Standard First Aid & CPR/AED Level C
Timeline
Senior Logistics Dispatcher
Canada Drives
09.2021 - 05.2022
Travel Agent
Expedia Cruise Ship Centers
04.2017 - 06.2020
Administrative Assistant - Owner
Stronghold Foundations
05.2006 - Current
Diploma - Travel And Tourism
CompuCollege School Of Business
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