Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Cowell

Sylvan Lake,AB

Summary

Dynamic Senior Program Manager with a proven track record at Central Alberta Outreach Society, excelling in strategic planning and team leadership. Expert in fiscal management and program evaluation, driving impactful initiatives that align with organizational goals. Adept at mentoring staff and fostering collaborative environments to enhance program effectiveness and community engagement.

Overview

25
25
years of professional experience

Work History

Senior Program Manager

Central Alberta Outreach Society
04.2020 - Current


Strategic and operational leader responsible for overseeing the planning, implementation, and evaluation of The Outreach Centre's organization's core programs ensuring program effectiveness, alignment with organizational goals, and long-term impact's.


Key Duties;

  • Lead the design, execution, and scaling of programs in alignment with the organization’s mission and strategic goals.
  • Set program goals, benchmarks, and evaluation frameworks to measure impact and inform decision-making.
  • Ensure that programs are delivered on time, within scope, and within budget.

Staff and Team Management

  • Supervise and mentor program managers/coordinators, fostering professional development and accountability.
  • Coordinate cross-functional teams to deliver high-quality program outcomes.
  • Promote a collaborative, inclusive, and performance-driven team culture.

Monitoring, Evaluation, and Reporting

  • Develop and oversee systems for data collection, program evaluation, and reporting.
  • Prepare reports for internal leadership, board of directors, funders, and external stakeholders.
  • Use data and feedback to improve program design and execution.

Stakeholder Engagement

  • Build and maintain strong relationships with community partners, funders, and key stakeholders.
  • Represent the organization at community events, coalitions, and advocacy efforts.
  • Collaborate with the Development team to align program goals with funding opportunities.

Budget and Resource Management

  • Develop and manage program budgets in collaboration with Finance and Executive leadership.
  • Monitor expenditures and ensure compliance with grant and funder requirements.
  • Assist with grant applications and reports, providing data and program narratives.

Executive Director

Suicide Prevention Society of Red Deer & Central Alberta
06.2007 - 03.2020

Leadership & Strategy Program Management Fundraising & Development Financial Oversight Operations & Administration Team Leadership Community Engagement & Advocacy

  • Provide visionary and strategic leadership in alignment with the organization's mission and values.
  • Work with the Board of Directors to develop and implement long-term strategic plans.
  • Serve as the primary spokesperson and advocate for the organization’s mission in the community and with stakeholders.
  • Oversee the development, implementation, and evaluation of mental health programs and services.
  • Ensure all programs are trauma-informed, culturally responsive, and evidence-based.
  • Monitor trends in mental health and adjust services to meet emerging community needs.
  • Lead fundraising strategies including grants, donor relations, sponsorships, and fundraising events.
  • Cultivate relationships with foundations, individual donors, corporations, and government agencies.
  • Oversee grant writing and reporting, ensuring compliance and sustainability.
  • Develop and manage the annual budget in collaboration with the Board Treasurer.
  • Ensure sound financial practices and reporting.
  • Work with auditors and ensure financial compliance with local, state, and federal regulations.
  • Oversee daily operations, including human resources, facilities, and IT systems.
  • Ensure compliance with legal, regulatory, and funding requirements.
  • Implement and maintain policies and procedures for effective organizational management.
  • Recruit, train, supervise, and evaluate staff and volunteers.
  • Foster a healthy, inclusive, and mission-driven organizational culture.
  • Promote professional development and wellbeing within the team.
  • Build and maintain partnerships with other mental health organizations, government agencies, schools, and healthcare providers.
  • Represent the organization in public forums, policy discussions, and advocacy initiatives.
  • Increase public awareness and reduce stigma around mental health.

Educator

Alzheimer Society of London -Middlesex
02.2001 - 03.2005
  • Awareness Campaigns: Key player in informing the public about Alzheimer’s disease and dementia, helping reduce stigma and increase understanding of the condition.
  • Training for Caregivers: Offered training and support groups for caregivers, helping them manage day-to-day challenges while caring for loved ones with dementia. Including but not limited to teaching effective communication strategies, coping techniques, and how to create a safe environment for individuals with Alzheimer’s.
  • Programs for Schools and Communities: Facilitated programs aimed at school aged children/youth and local communities to foster empathy, understanding, and better engagement with people living with dementia.
  • Research and Education: Responsible for disseminating findings from the latest research in Alzheimer’s care and treatment, helping both caregivers and the medical community stay updated on advancements.
  • Workshops & Seminars: Organized regional workshops and seminars to teach practical skills like managing difficult behaviors, understanding the progression of the disease, and other caregiving strategies.

Education

Organizational Change Management Ext. Certificate -

Mount Royal University
Calgary, AB
04-2018

Bachelors of Social Work - Social Work

Laurentian University
Greater Sudbury
05-1998

Social Work-Gerontology Diploma - Diploma in Social Work-Gerontology

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
05-1996

Skills

  • Scope management
  • Problem-solving skills
  • Strategic planning
  • Complex Problem-solving
  • Strong analytical skills
  • Training and mentoring
  • Risk management
  • Personnel management
  • Change management
  • Best practices implementation
  • Staff leadership
  • Program review
  • Employee coaching and mentoring
  • Team development
  • Administration and reporting
  • Fiscal management

Timeline

Senior Program Manager

Central Alberta Outreach Society
04.2020 - Current

Executive Director

Suicide Prevention Society of Red Deer & Central Alberta
06.2007 - 03.2020

Educator

Alzheimer Society of London -Middlesex
02.2001 - 03.2005

Organizational Change Management Ext. Certificate -

Mount Royal University

Bachelors of Social Work - Social Work

Laurentian University

Social Work-Gerontology Diploma - Diploma in Social Work-Gerontology

Cambrian College of Applied Arts And Technology
Laura Cowell