Laura contreras
Menifee
Summary
Dynamic Medical Assistant with extensive experience at Welcome Health Medical Group, skilled in patient care coordination and electronic health records management. Proven ability to enhance clinical workflows and ensure patient safety. Bilingual in Spanish and English, adept at educating patients on treatment plans while maintaining HIPAA compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Welcome Health Medical Group
2025.05 - Current
- Coordinated patient appointments and follow-ups to optimize scheduling efficiency.
- Prepared examination rooms, ensuring cleanliness and readiness for patient visits.
- Obtained client medical history, medication information, symptoms, and allergies.
- Educated patients on treatment plans and medication instructions to promote compliance.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Improved clinical workflow with introduction of electronic health records system.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Medical Assistant
Concentra Urgent Care
2023.08 - 2025.04
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Educated patients on treatment plans and medication instructions to promote compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Inland Valley Cardiovascular Center
2023.03 - 2023.08
- Administered patient assessments and collected vital signs to ensure thorough medical evaluations.
- Assisted physicians with examinations, procedures, and documentation for improved patient care.
- Prepared examination rooms, ensuring cleanliness and readiness for patient visits.
- Coordinated patient appointments and follow-ups to optimize scheduling efficiency.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Receptionist
Rapid Care Urgent Care
2020.12 - 2023.03
- Handled patient inquiries and provided information on services and procedures.
- Trained new staff on administrative protocols and front desk operations for consistency in service delivery.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted patient intake interviews, recording and documenting relevant information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Certificate of Technical Studies - Medical Assistant
San Joaquin Valley College
Temecula, CA2023-02
Associate of Science - Medical Administration
Platt College
Riverside, CA2022-03
Paloma Valley High
Menifee, CA2019-06
Skills
- Medical terminology knowledge
- Customer service
- Patient scheduling
- HIPAA compliance
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Data entry
- Electronic medical records
- CPR
- Medical procedures
- Specimens collection and processing
- Insurance verification
- Laboratory specimen collection
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Medical Assistant
Welcome Health Medical Group
2025.05 - Current
Medical Assistant
Concentra Urgent Care
2023.08 - 2025.04
Medical Assistant
Inland Valley Cardiovascular Center
2023.03 - 2023.08
Medical Receptionist
Rapid Care Urgent Care
2020.12 - 2023.03
Certificate of Technical Studies - Medical Assistant
San Joaquin Valley College
Associate of Science - Medical Administration
Platt College
Paloma Valley High