Laura Clayson
Toronto,ON
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
JOEY
Toronto, Ontario
08.2018 - 09.2020
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Visual Design Producer
LABORATORY
Toronto, Ontario
05.2021 - Current
- Provided guidance on strategic decisions related to branding initiatives
- Manage multiple projects simultaneously while meeting tight deadlines.
- Collaborated with graphic design and marketing teams to devise effective branding strategies.
- Translated marketing objectives into compelling visual stories.
Sales Associate
Salvation Army Thrift Store
Toronto, Ontario
08.2020 - 05.2021
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Bachelor of Arts, Film And Media Production
Humber College
Toronto05-2021
Skills
- Customer Service and Team Collaboration
- Suggestive Selling
- POS Operation and Order Management
- Efficient order handling in high-volume environments
- Strong work ethic with a positive, professional demeanor
- Professional Appearance
- Performance Improvement
Certification
- Smart Serve Certified
Timeline
Visual Design Producer
LABORATORY
05.2021 - Current
Sales Associate
Salvation Army Thrift Store
08.2020 - 05.2021
Server
JOEY
08.2018 - 09.2020
Bachelor of Arts, Film And Media Production
Humber College
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