Laura Ciarnau
Windsor,ON
Summary
Results-oriented accounting professional with over 8 years of experience across various accounting and taxation roles. Proven ability to provide exceptional support to tax software users, manage complex financial accounts, and ensure accurate financial reporting.
Overview
9
9
years of professional experience
Work History
Tax Software Support Analyst - Bilingual
Wolters Kluwer Tax & Accounting
02.2023 - Current
- Researched and identified root causes of technical problems, ensuring efficient resolution
- Enhanced software functionality by troubleshooting and resolving technical issues in timely manner.
- Streamlined client support processes by providing clear documentation on common issues and resolutions.
- Developed comprehensive knowledge base articles targeting frequently encountered issues that enabled faster self-service options for clients.
Vice-President
NGU Transportation
01.2021 - 03.2023
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
Senior Accountant
MG Reboulis Professional Corporation
12.2016 - 02.2023
- Reduced errors in financial statements through stringent review procedures and regular reconciliation of accounts.
- Managed quarterly and annual tax filings for companies, ensuring timely submissions and compliance with regulations.
- Supervised 4 junior accountants, providing mentorship and guidance to improve efficiency and accuracy in their work.
Bookkeeper - Office Administrator
Clasys Ltd
05.2015 - 07.2018
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
Education
Master of Science - Financial Management
Artifex University
Bucharest, ROBachelor of Commerce Honors - Business Administration Accounting Specialization
Odette School of Business
Windsor, ON04.2019
Skills
- Financial Reporting
- Customer Service
- Coaching and Mentoring
- Research and Analysis
- Remote Support
- Tax Research
- Data Analytics
- Tax Compliance
- GAAP proficiency
- Extensive Tax and Accounting Software Knowledge
Languages
Romanian
Native or Bilingual
French
Professional Working
Timeline
Tax Software Support Analyst - Bilingual
Wolters Kluwer Tax & Accounting
02.2023 - Current
Vice-President
NGU Transportation
01.2021 - 03.2023
Senior Accountant
MG Reboulis Professional Corporation
12.2016 - 02.2023
Bookkeeper - Office Administrator
Clasys Ltd
05.2015 - 07.2018
Master of Science - Financial Management
Artifex University
Bachelor of Commerce Honors - Business Administration Accounting Specialization
Odette School of Business
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