Laura Cavalcanti
Los Angeles
Summary
Customer-focused Sales Associate with solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Social Media Manager
Skinic
Beverly Hills
03.2021 - 05.2025
- Managed daily social media posts and interactions to enhance brand visibility online.
- Coordinated influencer partnerships to promote products and expand brand reach.
- Tracked industry trends to inform social media campaigns and stay relevant in market.
Beauty Advisor
Ulta
Huntsville
06.2024 - 01.2025
- Assisted customers in selecting beauty products and understanding their benefits.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Front Office Assistant
Access Real Estate
Huntsville
06.2022 - 05.2024
- Managed front desk operations and greeted visitors warmly.
- Answered phone calls and directed inquiries to appropriate departments.
- Processed payments from customers using cash, credit cards or checks.
- Maintained a clean front office environment including lobby area.
Education
Bachelor of Arts - Acting
American Musical And Dramatic Academy
Los Angeles, CASkills
- Social media marketing
- Fluent in English, Portuguese, and Spanish
- Customer assistance
- Point-of-sale system
- Shelf stocking
- Teamwork and collaboration
- Friendly and outgoing
Timeline
Beauty Advisor
Ulta
06.2024 - 01.2025
Front Office Assistant
Access Real Estate
06.2022 - 05.2024
Social Media Manager
Skinic
03.2021 - 05.2025
Bachelor of Arts - Acting
American Musical And Dramatic Academy
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