Laura Bennett
Medical Administrative Assistant
Toronto,ON
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Intake Worker - contract
Access Alliance Multicultural Health & Community Services
05.2022 - 04.2023
- Registered clients using Microsoft Access databases for the Community Resource Centre's computer, internet and printing services
- Welcomed newcomers, seniors and clients and helped register individuals for programs or services via phone, email and in-person
- Empathetically communicated with clients and their families, providing information about internal services and in the community
- Professionally answered calls and transferred to proper extensions
- Supported senior staff members with large volumes of printing, updating documents, and client/volunteer follow-up calls
- Supported monthly at partnering agency’s TNG Teesdale Foodbank.
Office Assistant - contract
Kreher Dental Clinic
10.2021 - 12.2021
- Organized hundreds of patient files manually transferring updated data into medical record software with a 2 – 4-month deadline in 2 months
- Answered incoming calls promptly, professionally and delivered messages or transferred calls to appropriate personnel daily
- Submitted insurance claims for patients billing.
Receptionist
Victoria Park Chiropractic Rehab Centre
01.2019 - 01.2021
- Greeted patients at reception and ensured a positive experience
- Filed patient data, insurance claims, created invoices, processed payments and managed patient appointments
- Assisted with administrative tasks such as filing documents, copying materials and accurate record-keeping to sustain office organization.
Education
Medical Office Administrative Assistant Certificate -
Scarborough Centre for Alternative Studies -TDSB
Toronto, ON06.2019
O.S.S.D. (OS) - undefined
Scarborough Centre for Alternative Studies - TDSB
Toronto, ON06.2019
Skills
- Data entry proficiency
- Multi-Line Phone Systems
- Appointment Scheduling
- Attention to Detail
- Maintaining Client Records
- Client Needs Assessments
- Customer Service
- Client Intakes
- Microsoft Office
Certification
- International Computer Driving License (ICDL), 12/2018
- Emergency First Aid & CPR/AED level C, Canadian Red Cross, 10/2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteHybridImportant To Me
Flexible work hoursTeam Building / Company RetreatsHealthcare benefitsWork-life balanceTimeline
Intake Worker - contract
Access Alliance Multicultural Health & Community Services
05.2022 - 04.2023
Office Assistant - contract
Kreher Dental Clinic
10.2021 - 12.2021
Receptionist
Victoria Park Chiropractic Rehab Centre
01.2019 - 01.2021
O.S.S.D. (OS) - undefined
Scarborough Centre for Alternative Studies - TDSB
Medical Office Administrative Assistant Certificate -
Scarborough Centre for Alternative Studies -TDSB