Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Timeline
RegisteredNurse
Laura Bennett

Laura Bennett

Medical Administrative Assistant
Toronto,ON

Overview

4
4
years of professional experience
2
2

Certifications

Work History

Intake Worker - contract

Access Alliance Multicultural Health & Community Services
05.2022 - 04.2023
  • Registered clients using Microsoft Access databases for the Community Resource Centre's computer, internet and printing services
  • Welcomed newcomers, seniors and clients and helped register individuals for programs or services via phone, email and in-person
  • Empathetically communicated with clients and their families, providing information about internal services and in the community
  • Professionally answered calls and transferred to proper extensions
  • Supported senior staff members with large volumes of printing, updating documents, and client/volunteer follow-up calls
  • Supported monthly at partnering agency’s TNG Teesdale Foodbank.

Office Assistant - contract

Kreher Dental Clinic
10.2021 - 12.2021
  • Organized hundreds of patient files manually transferring updated data into medical record software with a 2 – 4-month deadline in 2 months
  • Answered incoming calls promptly, professionally and delivered messages or transferred calls to appropriate personnel daily
  • Submitted insurance claims for patients billing.

Receptionist

Victoria Park Chiropractic Rehab Centre
01.2019 - 01.2021
  • Greeted patients at reception and ensured a positive experience
  • Filed patient data, insurance claims, created invoices, processed payments and managed patient appointments
  • Assisted with administrative tasks such as filing documents, copying materials and accurate record-keeping to sustain office organization.

Education

Medical Office Administrative Assistant Certificate -

Scarborough Centre for Alternative Studies -TDSB
Toronto, ON
06.2019

O.S.S.D. (OS) - undefined

Scarborough Centre for Alternative Studies - TDSB
Toronto, ON
06.2019

Skills

  • Data entry proficiency
  • Multi-Line Phone Systems
  • Appointment Scheduling
  • Attention to Detail
  • Maintaining Client Records
  • Client Needs Assessments
  • Customer Service
  • Client Intakes
  • Microsoft Office

Certification

  • International Computer Driving License (ICDL), 12/2018
  • Emergency First Aid & CPR/AED level C, Canadian Red Cross, 10/2024

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteHybrid

Important To Me

Flexible work hoursTeam Building / Company RetreatsHealthcare benefitsWork-life balance

Timeline

Intake Worker - contract

Access Alliance Multicultural Health & Community Services
05.2022 - 04.2023

Office Assistant - contract

Kreher Dental Clinic
10.2021 - 12.2021

Receptionist

Victoria Park Chiropractic Rehab Centre
01.2019 - 01.2021

O.S.S.D. (OS) - undefined

Scarborough Centre for Alternative Studies - TDSB

Medical Office Administrative Assistant Certificate -

Scarborough Centre for Alternative Studies -TDSB
Laura BennettMedical Administrative Assistant