Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Laura Bazille

Surrey,British Columbia

Summary

Personable and dedicated Customer Service Representative with extensive experience in 10 years within industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

28
28
years of professional experience

Work History

Owner

Angels On Duty
Surrey, BC
04.2015 - Current
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Created inventory checklists and stocked housekeeping carts.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Maintained a clean work environment at all times by sweeping, dusting, mopping the work area regularly.

Office Manager

Rolston Crane & Freight
Surrey, British Columbia
06.2010 - 09.2024
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Maintained business records by updating customer information.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Completed and mailed contracts, invoices or checks.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Conducted office inventory checks and requested restock of supplies.
  • Answered telephones, directed calls, and took messages.

Office Manager

Beaver Island
Pender Harbour, BC
04.1996 - 09.2004
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Used judgment and initiative in handling confidential matters and requests.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Coded and entered daily invoices with in-house accounting software.(Quickbooks)

Education

GED -

Elphinstone Secondary School
Gibsons, BC

Skills

  • Contract Administration
  • Data Entry
  • Billing
  • Bookkeeping
  • Administrative Support
  • Supply Management
  • Customer Service
  • Document Management
  • Clerical Support
  • Payroll and Budgeting

Timeline

Owner

Angels On Duty
04.2015 - Current

Office Manager

Rolston Crane & Freight
06.2010 - 09.2024

Office Manager

Beaver Island
04.1996 - 09.2004

GED -

Elphinstone Secondary School
Laura Bazille