Summary
Overview
Work History
Education
Skills
Timeline
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Laura Barr

Sault Ste. Marie,ON

Summary

Dynamic General Manager with a proven track record at Tim Hortons, excelling in human resources management and staff motivation. Expert in inventory control, I successfully streamlined operations, enhancing efficiency and team performance. Adept at fostering communication, I consistently achieved operational goals while maintaining high service standards.

Overview

26
26
years of professional experience

Work History

General Manager

Tim Hortons
Sault Ste. Marie, Ontario
06.2017 - Current
  • Delegated work to staff, setting priorities and goals.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Cashier

Tim hortons
Sault Ste. Marie, Ontario
08.1999 - 06.2017
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Roadside Assistance Dispatcher

Cross Country
Sault Ste. Marie, Ontario
04.2003 - 09.2004
  • Assessed customer needs and dispatched roadside assistance services to appropriate locations.
  • Provided accurate estimated times of arrival for roadside assistance services.
  • Recorded customer information, service requests, and responses in computer system.
  • Troubleshot mechanical issues over the phone with stranded motorists who lacked technical expertise.

Education

Bachelor of Arts - Political Science And Government

Algoma University
Sault Ste. Marie, None
04-2004

Associate of Arts - Accounting

Sault College of Applied Arts And Technology
Sault Ste. Marie, None
04-1999

Skills

  • Human resources management
  • Staff motivation
  • Communication skills
  • Product costing
  • Inventory control
  • Efficient multi-tasker

Timeline

General Manager

Tim Hortons
06.2017 - Current

Roadside Assistance Dispatcher

Cross Country
04.2003 - 09.2004

Cashier

Tim hortons
08.1999 - 06.2017

Bachelor of Arts - Political Science And Government

Algoma University

Associate of Arts - Accounting

Sault College of Applied Arts And Technology

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Laura Barr