Laura Barnum
Barrie,Ontario
Summary
Motivated professional with an upbeat personality and strong work ethic. Experience with scheduling, management, and cash handling. Eager to develop and advance professionally into a more challenging position.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Flying Monkeys Craft Brewery
03.2021 - Current
- Serving a section of up to thirteen dining room tables, including the serving of beer, seltzers and food
- Excellent customer service
Pet-Sitter
Various Clients
01.2018 - Current
- Provide food for dogs and cats
- Maintain cleanliness of pet environment
- Caretaking on a short to long-term basis
Event Coordinator & Supervisor
Flying Monkeys Craft Brewery
12.2021 - 04.2023
- Responsible for organization of reservations and events for the taproom and attic lounge, calendar management, email and phone correspondence, providing excellent customer service
Head Server
Dida's Restaurant
11.2018 - 02.2020
- Responsible for creating and updating menu items in POS system
- Providing direct customer service including handling menu inquiries, amending order errors, and critical thinking to resolve customer grievances
- Preparation and serving of Wine, Beer and Spirits
- Food preparations
- Training new employees
- Accountable for eight dining room tables, bar section and takeout orders
- Receiving and unpacking food shipments/supplies
Animal Caretaker Volunteer
Doogan's
02.2016 - 06.2016
- Feeding a wide range of animals including bunnies, puppies, kittens, lizards, chinchillas, hamsters and more
- Grooming assistant
- Maintaining cleanliness and sanitation of animal enclosures
Education
Certificate - Health Sciences
Georgian College of Applied Arts And Technology
Barrie, ON08.2024
Skills
- Reliable & Trustworthy
- Leadership
- Animal Care
- Teamwork and Collaboration
- Communication
- Positive Attitude
- Food Preparation
- Food and Beverage Service
- Staff Training
- Cleaning and Sanitation
- Cash Handling
- Reliable and Responsible
- Exceptional Customer Service
- Conflict and Complaint Resolution
- Strong Work Ethic
- Event Planning
- Schedule Coordination
Certification
- Smart Serve Ontario, 2019-10
- WHMIS, 2021-03
Timeline
Event Coordinator & Supervisor
Flying Monkeys Craft Brewery
12.2021 - 04.2023
Server
Flying Monkeys Craft Brewery
03.2021 - Current
Head Server
Dida's Restaurant
11.2018 - 02.2020
Pet-Sitter
Various Clients
01.2018 - Current
Animal Caretaker Volunteer
Doogan's
02.2016 - 06.2016
Certificate - Health Sciences
Georgian College of Applied Arts And Technology
- Smart Serve Ontario, 2019-10
- WHMIS, 2021-03
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