Summary
Overview
Work History
Education
Skills
Community Service
References
Phone
Coursework
Timeline
Laura Bardoel

Laura Bardoel

Burlington,ON

Summary

A dedicated active lifetime learner who is interested in working in a variety of settings which offers a conducive positive environment, collaboration of others, adhering to time-lines and being part of a team, working towards the same goals.

Overview

31
31
years of professional experience

Work History

Ticket Clerk/Heavy Machine Operator

Southland Mole of Canada
07.2024 - 01.2026

Recorded load tickets and performed end-of-day calculations, ensuring accuracy of details forwarded to supervisors and third parties.

Pick up of various products needed for job site

co-ordinate deliveries to job site

Conducted pre-operation inspections of heavy equipment to ensure reliability and safety.

Collaborated with ground crews and supervisors to optimize operational efficiency.

Adhered to strict safety procedures and regulations to maintain a safe working environment.

Secondary School Teacher

District School Board of Niagara
09.2006 - 06.2025

Led courses in technology integration, special needs support, cooperative education, and fashion design.
Promoted self-help and self-care practices among students for holistic development.
Applied MS Office and Google Docs for curriculum development and student assessments.
Executed evaluations to measure student growth and tailor instructional approaches.
Maintained clear communication channels with students, parents, and staff.
Balanced multiple responsibilities while fostering a collaborative learning environment.
Utilized social media for community engagement and educational outreach.

Employee Retention Manager

Regis Canada
06.2002 - 08.2006

Streamlined recruitment processes while overseeing staff training and development programs.
Developed and implemented effective retention strategies that lowered turnover and fostered loyalty.
Handled customer complaints and concerns to enhance overall service experience.
Provided a range of services including haircutting, barbering, color application, and waxing.
Managed register balancing with accuracy during nightly closures and deposits.
Coordinated staff schedules while producing detailed reports on store productivity metrics.
Maintained strict control over inventory to optimize resource utilization.

Claims Payment Clerk/Adjuster

The Dominion of Canada General Insurance Co.
03.1997 - 11.2002

Processed daily payments and communicated on adjuster files with accuracy and timeliness.
Managed total loss payments for branded vehicles and rental vehicle contract settlements.
Established files for subrogation and transitioned responsibilities to junior adjuster.
Utilized various insurance computer systems to enhance operational efficiency.
Facilitated client meetings to finalize cases and secure sign-off on final checks.
Executed payments while ensuring compliance with company policies and procedures.
Maintained accurate records of transactions to support financial audits.
Collaborated with cross-functional teams to streamline claims processing.

Front office admin/CSR

Bar Hydraulics/ Trilex Fluid Power Inc.
09.1994 - 06.1998
  • Executed invoicing tasks to ensure financial accuracy for all transactions.
    Managed multi-line phone system, facilitating prompt communication responses.
    Processed accounts receivable and payable to enhance operational efficiency.
    Handled shipping and receiving operations, ensuring compliance with cross-border documentation.
    Calculated employee hours while monitoring food expenses to adhere to budget constraints.
    Replenished office supplies to support seamless daily operations.
    Coordinated comprehensive conference room preparations, including setup of food and supplies.
    Arranged travel logistics for team members to meet operational needs.

Education

Certificate in Education - Technological Education Program/Personal services advanced

Brock University, Hamilton, ON
01.2006

Certificate of Qualification - trade # 332A-372897

Ministry of Training, Colleges and Universities, Hamilton, ON
01.1999

Skills

  • Team player
  • Advanced communication skills
  • Professionalism and courtesy
  • Database usage
  • Strong interpersonal skills
  • Organization and patience in fast-paced work environments
  • Conflict resolution
  • Effective listening
  • Relationship building
  • Critical thinking
  • Task prioritization
  • Reporting and documentation
  • Serving diverse communities
  • Flexible and adaptive
  • Data collection
  • Multitasking and organization
  • Documentation
  • Office equipment proficiency
  • Complaint handling

Community Service

  • Prom Project, 2014 - 2021, Collection and distribution of gently used prom clothing and accessories for underprivileged graduates.
  • Garden City Productions, 2013 - 2020, Assist in hair and make-up for plays.
  • Canadian Blood Services Donor, 1998 - present
  • Canadian Mental Health Association, 2003 - 2020, Advocate and participant in study information.
  • Perform Hair, make-up, and aesthetic services, 2007 - 2024, To under privileged graduating grade 8 students.
  • Open salon days providing services to the public, 2007 - 2021, For valid hands-on experience.

References

Available upon request

Phone

cell, (905) 246-9393

Coursework

  • Provincial Law health and safety (WHSC) level 1/LIUNA union 183, 2024
  • Working in heights Certification/labours LIUNA union 183, 2023
  • First Aid and CPR.AED/ LIUNA union 183, 2023, 103955319
  • Smart Serve Ontario, e200126596612RS
  • Reading and Diversity in the classroom (part 1), York University
  • Co-operative Education (part 2), Queen’s University
  • Guidance and Career Education (part 1), Brock University
  • Co-operative Education (part 1), Queen's University
  • Special Education (part 1), Queen's University
  • Honour Technological Education Specialist, Brock University
  • Communication Technology (basic qualification), Brock University
  • Design and Technology (part 2), Brock University
  • Design and Technology (part 1), Brock University

Timeline

Ticket Clerk/Heavy Machine Operator - Southland Mole of Canada
07.2024 - 01.2026
Secondary School Teacher - District School Board of Niagara
09.2006 - 06.2025
Employee Retention Manager - Regis Canada
06.2002 - 08.2006
Claims Payment Clerk/Adjuster - The Dominion of Canada General Insurance Co.
03.1997 - 11.2002
Front office admin/CSR - Bar Hydraulics/ Trilex Fluid Power Inc.
09.1994 - 06.1998
Brock University - Certificate in Education, Technological Education Program/Personal services advanced
Ministry of Training, Colleges and Universities - Certificate of Qualification, trade # 332A-372897
Laura Bardoel