Laura Armstrong
Ottawa,ON
Summary
A extremely hard worker. Known for providing compassionate care. Accomplished employee of the month. I am enthusiastic, self motivated, reliable, responsible and a hard working person.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Support
Almonte Hospital
03.2022 - Current
- Comprehend care plans provided by families or healthcare administrators and determine ways to implement them effectively
- Ensure that the care plan is followed appropriately and suggest any changes or alterations to the plan after keen observation
- Assist patients with ambulation and positioning and provide them support in bathing, toileting dressing grooming
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
Sitter
My Place Home Care
10.2020 - 02.2021
- Personal Support Worker providing ADLs and IADLs as required per Care Plan.
- Accompanied client to appointments and remained with them; reporting applicable information to families as required.
- Assisted clients with personal hygiene and grooming, fostering independence and dignity.
- Communicated effectively with families regarding client needs and progress updates.
- Adapted quickly to changing client needs, demonstrating flexibility in caregiving approaches.
- Demonstrated empathy and kindness to display positive character traits.
- Managed challenging behaviors through positive reinforcement strategies and clear expectations for appropriate conduct.
Camp counselor for young adults with disabilities
Camp Misquah
07.2019 - 08.2019
- ADL’s and full care of the campers
- Facilitated engaging group activities that promoted teamwork and social skills.
- Assisted in planning and executing camp programs to enhance camper experiences.
- Monitored camper behavior, providing guidance and conflict resolution as needed.
- Developed creative lesson plans that aligned with camp objectives and themes.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Nanny
Familes
01.2019 - 01.2024
- Caring for 3 boys 1,6,7(now 5,11,13)
- All personal care that was required
- Home schooling
- Attend to all their needs
- Supervised daily activities, ensuring safety and engagement for children in care.
- Prepared nutritious meals tailored to dietary needs, encouraging healthy eating habits among children.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Built positive and nurturing environments to support child social and emotional growth.
Cashier
Giant Tiger
10.2020 - 10.2022
- Customer service (tobacco sales, lottery sales, returns)
- Cashier/Floor stocking shelves
- Served customers
- Maintained accurate cash drawer and balanced registers at shift end.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Collaborated with team members to enhance store presentation and organization.
- Monitored transaction accuracy to minimize discrepancies and losses.
Education
PSW certified -
Algonquin Careers Academy
12.2021
OSSD diploma - undefined
Richard Pfaff Alternative School
01.2013
Skills
- Patience and empathy
- Reliability and punctuality
- Positive reinforcement
- Team collaboration
- Professionalism and courtesy
- CPR certified
- Special needs care
- Safety consciousness
- Age-appropriate activities
- Creative play
- Work ethic and integrity
- Time management skills
Languages
English
Professional Working
Certification
- PCW - Personal Care Worker
Timeline
Personal Support
Almonte Hospital
03.2022 - Current
Sitter
My Place Home Care
10.2020 - 02.2021
Cashier
Giant Tiger
10.2020 - 10.2022
Camp counselor for young adults with disabilities
Camp Misquah
07.2019 - 08.2019
Nanny
Familes
01.2019 - 01.2024
OSSD diploma - undefined
Richard Pfaff Alternative School
PSW certified -
Algonquin Careers Academy
SUMMARY OF QUALIFICATIONS:
- 2021 Personal Support Worker Certificate
- Student of the month
- Maintained 90% average
- Excellent communication and interpersonal skills
- Able to work under stressful situations
- First Aid CPR/AED CERTIFIED
- Excellent Customer Service skills
- Team player and able to work independently to meet all goals
- Punctual, reliable, highly organized, multi-tasking, problem solver
- Active listening
- Can work under stress
- Fst past enviroment
- Prblem solving
- Critical thinking
- Team Work
- Dedicated