Laura Abreu
Toronto,ON
Summary
Dynamic Supervisor with extensive experience at MC Janitorial, adept at training and mentoring staff while fostering a culture of excellence. Proven ability to resolve conflicts and enhance team collaboration, driving organizational goals. Skilled in staff management and customer service, ensuring high standards of cleanliness and safety in all operations.
Overview
8
8
years of professional experience
Work History
Supervisor
MC Janitorial
06.2020 - Current
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Cleaner
MC Janitorial
06.2020 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
Cleaner
Housekeeping
01.2017 - 09.2018
Education
12• -
Escola Doutor Luís Maurilio Silva Dantas ( Carmo)
Portugal Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Schedule development
Languages
Portuguese
Full Professional
English
Elementary
Timeline
Supervisor
MC Janitorial
06.2020 - Current
Cleaner
MC Janitorial
06.2020 - Current
Cleaner
Housekeeping
01.2017 - 09.2018
12• -
Escola Doutor Luís Maurilio Silva Dantas ( Carmo)
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