Kept register accurate through correct billing, payment processing and cash management practices.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Supported needs of wait staff who attended to specific needs of countless customers daily for Italian restaurant with social relevancy and intentionality.
Registered Dental Assistant
Parkway Dental Group
11.2017 - 01.2019
Educated patients on postoperative care, including how to protect dental work and boost healing.
Cleaned and sterilized instruments between patients to protect from infection risks.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Documented patients' dental health information, medical history and vital signs.
Registered Dental Assistant
Wheatland Family Dental Care
07.2017 - 11.2017
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
Assisted dentist with Composite, Crown Preparation and Implant procedures.
Sterilized rooms and prepped equipment and instruments daily procedures.
Education
High School Diploma -
Galt High School
Galt, CA
06.1998
Dental Assisting Certificate - Dental Assisting
49er Regional Occupational Program
Auburn, CA
06.2001
Skills
Reliable commitment to tasks
Service excellence
Supportive team demeanor
Effective problem resolution
Flexible and adaptable
Proficient in managing multiple tasks
Attention to detail
Maintains focus during challenging circumstances
Certification
Registered Dental Assistant in State of California
Associate Governmental Program Analyst at CA Department of Fish and WildlifeAssociate Governmental Program Analyst at CA Department of Fish and Wildlife