Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LAUKIK SOLANKI

Courtenay,BC

Summary

Experienced Shift Manager, highly effective at keeping operations running smoothly, money handling, team management and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

5
5
years of professional experience

Work History

Shift Manager Trainee

Kentucky Fried Chicken
02.2023 - Current
  • Improved team efficiency by implementing effective shift scheduling and task delegation.
  • Enhanced customer satisfaction with focused attention to service quality and prompt resolution of concerns.
  • Reduced employee turnover by fostering a positive work environment and providing regular feedback on performance.
  • Streamlined operations, identifying areas for improvement and implementing necessary changes.
  • Increased sales by motivating staff to upsell products and promote special offers.
  • Ensured smooth transitions between shifts through clear communication, thorough handovers, and staff accountability.
  • Maintained a clean and safe working environment by enforcing company policies, procedures, and safety guidelines.
  • Monitored financial transactions closely to prevent discrepancies or inaccuracies in the register system during each shift's end reconciliation process.
  • Reduced waste and pursued revenue development strategies to keep the department aligned with sales and profit targets.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Tracked receipts, employee hours, and inventory movements.

Deli Clerk

Real Canadian Superstore
01.2023 - 09.2023
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Greeted customers at the counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Office Assistant

Royal Institute
04.2019 - 03.2020
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Optimized workflow processes through regular evaluation of office procedures for potential improvements.
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

Post-Degree Certificate - Global Business Management

North Island College
Courtenay, BC
12.2024

Bachelor of Commerce - Commerce

Gujarat University
Gujarat, India
04.2022

Skills

  • Staff Training and Development
  • Workplace Safety
  • Budgeting and Finance
  • Organizational skills
  • Team leadership
  • Effective communication
  • Interpersonal skills
  • Multitasking capabilities
  • Problem-solving abilities
  • Adaptability and flexibility

Languages

English
Professional Working
Hindi
Full Professional
Gujarati
Native or Bilingual

Timeline

Shift Manager Trainee

Kentucky Fried Chicken
02.2023 - Current

Deli Clerk

Real Canadian Superstore
01.2023 - 09.2023

Office Assistant

Royal Institute
04.2019 - 03.2020

Post-Degree Certificate - Global Business Management

North Island College

Bachelor of Commerce - Commerce

Gujarat University

Similar Profiles

CREATE PROFILE
LAUKIK SOLANKI