Latricia Stevens-Davis
Fairfield
Summary
Dynamic leader with extensive experience in training and development within healthcare. Skilled in managing projects, onboarding staff, and ensuring compliance with operational standards. Committed to fostering a collaborative environment that drives employee engagement and organizational success.
Overview
34
34
years of professional experience
Work History
SSR
Kaiser Permanente
Richmond
03.2004 - Current
- Ensures sufficient, appropriately qualified staff on daily basis in accordance with KP nursing workload management system, currently known as GRASP
- Trained hospital staff on new processes and database
- manage projects within our department.
- Process payroll and off-cycle checks
- Coordinated with HR to onboard new Travelers, including scheduling and orientation sessions.
- Managed vendor relationships to maintain supply chain efficiency.
- Coordinate with Work Absence Management (WAM)
- Managed high volume calls
- Research grievances to ensure that employee contract was not violated.
Case Worker
Solano Family & Children's Services
Vallejo
03.2000 - 09.2003
- Authorized childcare services for Cal-Works program
- Created monthly reports summarizing caseload activities for review by supervisor.
- Conducted outreach activities in the community in order to identify potential new referrals for program services.
- Recorded comprehensive case notes and follow up documentation for admitted and transferred clients.
- Coordinated between various entities to manage cases.
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Trained new staff on casework procedures and best practices.
Supervisor
MDAC
SAN RAFAEL
05.1992 - 08.1995
- Supervised daily operations and workflow of team members.
- Coordinated scheduling and task assignments, enhancing team productivity.
- Resolved interpersonal conflicts within the team, fostering a harmonious work environment.
- Tracked inventory levels and procured supplies to ensure operational efficiency.
Education
Master of Arts - Business Administration
Colorado Technical University
Colorado Springs, CO03-2022
Bachelor of Arts - Project Management
Colorado Technical University
Colorado Springs, CO03-2020
Skills
- Case management
- Customer service
- Training and development
- Conflict resolution
- Interpersonal communication
Timeline
SSR
Kaiser Permanente
03.2004 - Current
Case Worker
Solano Family & Children's Services
03.2000 - 09.2003
Supervisor
MDAC
05.1992 - 08.1995
Master of Arts - Business Administration
Colorado Technical University
Bachelor of Arts - Project Management
Colorado Technical University