Latrell Cato
Calgary,Canada
Summary
Offering compassionate and dedicated support with readiness to learn and grow in humanitarian setting. Brings understanding of crisis management principles, trauma informed care and proficiency in active listening and problem-solving. Ready to use and develop strong organizational and interpersonal skills in [Desired Position] role.
Overview
7
7
years of professional experience
Work History
Extreme Weather Relief Staff
Tuscany Warming Centre
12.2024 - Current
- Build Rapport and actively engage with clients
- Work Cooperatively with Team Members
- Help Clients Navigate their needs and the resources that may aid them
Student System Navigator and Resource Specialist
SORCe
09.2024 - 12.2024
- Actively engaged Clients, provided basic needs, housing check ins for Clients, lobby monitoring/ crowd control in the Triage position.
- Provided diverse clients with resources in addition to helping clients navigate these resources, discuss complex situations clients are facing, worked with and connected clients to other agencies as needed. In the Resource Navigation specialist position.
- Provided clients with assistance navigating websites such as Alberta Works, rent faster, and more. While working in the Communication Hub.
Produce Associate
Hamptons Co-op Calgary
06.2018 - Current
- Provided exceptional customer service to all customers
- Accurately and efficiently process all customer orders
- Creatively merchandise produce for sale
- Organize produce department product and layout
- Organize and stock merchandise as required
- Execute eCommerce orders with care and accuracy
- Proactively address any customer questions
- Ensure customers find all the products they need
- Consistently assists other departments (team player)
- Current (promoted from Cashier Associate)
Education
Bachelor of Arts - Criminal Justice
Mount Royal University
Calgary, AB12.2024
High School honor roll Graduate -
Notre Dame High School
Calgary, ABSkills
- Centre operations
- Trauma informed care
- Empathy awareness
- Intervention strategies
- Adaptability and resilience
- Community engagement
Training
- Mental Health & Addictions Training - Distress Centre
- Crisis Intervention Training - Distress Centre
- Trauma Informed Care Distress Centre
- Community Based Naloxone certified
Languages
English
Native or Bilingual
Timeline
Extreme Weather Relief Staff
Tuscany Warming Centre
12.2024 - Current
Student System Navigator and Resource Specialist
SORCe
09.2024 - 12.2024
Produce Associate
Hamptons Co-op Calgary
06.2018 - Current
Bachelor of Arts - Criminal Justice
Mount Royal University
High School honor roll Graduate -
Notre Dame High School
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