Latoyica Stephney
Edmonton,Canada
Summary
I am a dedicated and trained Personal Support Worker with Active status on the Alberta Health Care Aide Directory and with a wealth of experience in delivering exceptional personal care to both ambulant and non-ambulant residents in long-term and rehabilitation care settings. My expertise encompasses caregiving fundamentals, including specialized knowledge in Alzheimer's and Dementia care, effective communication strategies, social engagement techniques, and providing comprehensive physical care, including lifting, bathing, and feeding support. In addition to my hands-on skills, I possess a deep understanding of age-related cognitive differences and excel in establishing safe environments through vigilant observation and stringent infection control measures. My commitment to providing compassionate and competent care makes me a valuable asset in any healthcare setting.
Overview
5
5
years of professional experience
Work History
Resident Care Aide
GoodWill Staffing and Recruitment
Prince Edward, ON
01.2026 - Current
- Delivered compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted with personal hygiene routines, promoting health and wellness among residents.
- Monitored residents' vital signs, reporting changes to nursing staff for timely interventions.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to resident needs.
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Followed nutritional plans to prepare optimal meals.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
- Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
Personal Support Worker
Legacy Healthcare Solutions Inc.
Cobden, ON
04.2024 - 12.2025
- Managed daily tasks to support people suffering from illness, injury, or dealing with effects of aging.
- Assisted clients with ambulation and mobilization to facilitate movement and transport.
- Followed standard service and safety protocols to foster safe environment for clients and staff.
- Observed, documented and reported changes in client conditions to facilitate follow-up by RN.
- Monitored client health by observing physical and mental conditions and reporting changes.
- Aided clients with mobility issues, including transfer from bed to wheelchair and vice versa.
- Managed time effectively to balance the needs of multiple clients throughout the day.
- Assisted clients with daily living activities, including bathing, dressing, and eating.
- Provided companionship to clients, engaging in conversations and recreational activities.
- Handled emergency situations calmly and efficiently until medical personnel arrived.
- Demonstrated patience, resilience, and compassion in challenging caregiving situations.
- Prepared and picked up meals for patients to nutritional needs.
- Promoted independence to help clients accomplish basic daily living skills.
Health Care Aide
GreenStaff Medical / Bar-V-Nook Supportive Living
Edmonton, AB
10.2023 - 03.2024
- Helped maintain patient cleanliness, providing support for bathing, bathroom needs, and other areas of personal hygiene.
- Administered basic patient care and assisted with daily living activities to improve patient comfort.
- Assisted patients in accomplishing daily activities such as bathing, grooming and exercise.
- Encouraged patients to participate in social activities to improve sense of belonging and mental health.
- Assessed patient rooms regularly to monitor health, wellbeing and personal comfort.
- Maintained safe and clean patient environment for optimal recovery.
- Monitored patient vital signs and reported changes to healthcare professionals promptly.
- Followed all healthcare regulations, policies, and procedures to ensure safe and compliant work environment.
- Distributed meals and assisted patients with eating to ensure proper nutrition.
- Ensured cleanliness and sanitation of patient rooms and equipment to prevent infections.
- Supported patients with mobility, including transferring from bed to wheelchair and assisting with walking.
- Documented and reported to nurses patient behavior observations, complaints, or physical symptoms.
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations.
- Monitored patients' mental and emotional wellbeing and reported concerns.
- Cleaned patient rooms and changed bed linens to reduce fungi and bacteria buildup.
- Answered call lights to aid patient comfort.
Personal Support Worker
TLC Alert Nursing and Home Care (Hogarth Riverview Manor)
Thunder Bay, Ontario
09.2022 - 09.2023
- Observed, documented and reported changes in client conditions to facilitate follow-up by RN.
- Provided basic housekeeping and companionship to help clients enhance quality of life.
- Assisted clients with ambulation and mobilization to facilitate movement and transport.
- Aided client with activities of daily living to encourage independence.
- Helped clients with bathing, dressing, and grooming to avoid skin breakdown and infections.
- Maintained case notes to document resident progress and condition.
- Provided mobility assistance and repositioned clients to promote maximum comfort.
- Reported unusual incidents to supervisors for review.
- Assisted clients with moving in and out of beds, baths, wheelchairs and automobiles.
- Observed patient physical condition and monitored diet and exercise habits.
Personal Support Worker
Staff Relief Agency
Scarborough, Ontario
05.2022 - 09.2022
- Observed, documented and reported changes in client conditions to facilitate follow-up by RN.
- Assisted clients with ambulation and mobilization to facilitate movement and transport.
- Followed standard service and safety protocols to foster safe environment for clients and staff.
- Aided client with activities of daily living to encourage independence.
- Helped clients with bathing, dressing and grooming to avoid skin breakdown and infections.
- Performed household chores to promote cleanliness, safety and livability.
- Worked under RN supervision to support resident care plans.
- Reported unusual incidents to supervisors for review.
- Recorded patient vital signs and reported significant changes.
- Promoted independence to help clients accomplish basic daily living skills.
- Assisted clients with moving in and out of beds, baths, wheelchairs and automobiles.
Personal Support Worker
Brucelea Haven/ Gateway Haven
Walkerton/Wiarton, ON
01.2022 - 04.2022
- Managed daily tasks to support people suffering from illness, injury, or dealing with effects of aging.
- Helped client sort out medications to take per instructions from registered nurse.
- Helped clients with bathing, dressing and grooming to avoid skin breakdown and infections.
- Cultivated social interaction through reading, games and community activities.
- Observed physical and mental condition, intake and output and exercise levels to monitor client condition.
- Worked under RN supervision to support resident care plans.
- Promoted independence to help clients accomplish basic daily living skills.
- Performed household chores to promote cleanliness, safety and livability.
- Provided basic housekeeping and companionship to help clients enhance quality of life.
- Participated in field placements to further skills, gain valuable experience and increase confidence.
- Led clients in exercises to maintain strength and work towards recovery.
- Aided client with activities of daily living to encourage independence.
- Observed, documented and reported changes in client conditions to facilitate follow-up by RN.
- Assisted clients with ambulation and mobilization to facilitate movement and transport.
- Followed standard service and safety protocols to foster safe environment for clients and staff.
Personal Support Worker
Bayshore
Scarborough, ON
11.2021 - 01.2022
- Observed physical and mental condition, intake and output and exercise levels to monitor client condition.
- Cultivated social interaction through reading, games and community activities.
- Promoted independence to help clients accomplish basic daily living skills.
- Built strong relationships and bonds with clients to provide stable, supportive system.
- Assisted clients with moving in and out of beds, baths, wheelchairs and automobiles.
- Maintained case notes to document resident progress and condition.
- Performed household chores to promote cleanliness, safety and livability.
- Helped clients with bathing, dressing and grooming to avoid skin breakdown and infections.
- Followed standard service and safety protocols to foster safe environment for clients and staff.
- Observed, documented and reported changes in client conditions to facilitate follow-up by RN.
- Participated in field placements to further skills, gain valuable experience and increase confidence.
- Helped client sort out medications to take per instructions from registered nurse.
- Managed daily tasks to support people suffering from illness, injury, or dealing with effects of aging.
- Aided client with activities of daily living to encourage independence.
- Assisted clients with ambulation and mobilization to facilitate movement and transport.
Personal Support Worker
Community Living
Scarborough, ON
04.2021 - 11.2021
- Helped clients with bathing, dressing and grooming to avoid skin breakdown and infections.
- Accompanied clients to doctor's offices and on other trips outside home or facility.
- Performed household chores to promote cleanliness, safety and livability.
- Maintained case notes to document resident progress and condition.
- Assisted clients with ambulation and mobilization to facilitate movement and transport.
- Helped clients sort out medications to take per instructions from registered nurse.
- Aided client with activities of daily living to encourage independence.
- Observed, documented and reported changes in client conditions to facilitate follow-up by RN.
- Followed standard service and safety protocols to foster safe environment for clients and staff.
- Led clients in exercises to maintain strength and work towards recovery.
Personal Support Worker
Extendicare
Scarborough, ON
02.2021 - 04.2021
- Observed, documented and reported changes in client conditions to facilitate follow-up by RN.
- Assisted clients with ambulation and mobilization to facilitate movement and transport.
- Managed daily tasks to support people suffering from illness, injury, or dealing with effects of aging.
- Followed standard service and safety protocols to foster safe environment for clients and staff.
- Provided basic housekeeping and companionship to help clients enhance quality of life.
- Helped clients with bathing, dressing and grooming to avoid skin breakdown and infections.
- Assisted clients with moving in and out of beds, baths, wheelchairs and automobiles.
- Observed physical and mental condition, intake and output and exercise levels to monitor client condition.
Personal Support Worker
Alexis Lodge Retirement Home
Scarborough, ON
01.2021 - 02.2021
- Cooked meals based on nutritional requirements and special diets.
- Followed agency policy and procedures in administering care to clients.
- Performed routine housekeeping, including making beds, doing dishes, and sweeping.
- Provided companionship throughout day, engaging clients in conversation and activities.
- Assisted clients with bathing and dressing to promote good personal hygiene.
- Maintained safe and clean patient environment.
- Observed self-administration of medications to adhere to medication regimen.
- Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks.
- Cleaned and organized living spaces to provide each person with the best environment for health and wellness.
- Managed the client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments.
Personal Support Worker
Heritage Long Term Care
Toronto, ON
11.2020 - 01.2021
- Maintained safe and clean patient environment.
- Provided companionship throughout day, engaging clients in conversation and activities.
- Provided physical and emotional support to patients and families, while delivering services to patients with terminal conditions.
- Assisted clients with bathing and dressing to promote good personal hygiene.
- Followed agency policy and procedures in administering care to clients.
- Performed routine housekeeping, including making beds, doing dishes, and sweeping.
- Cleaned and organized living spaces to provide each person with the best environment for health and wellness.
- Managed the client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments.
- Conferred with multidisciplinary team to deliver optimal care for each client based on individual factors like physical abilities and specific limitations.
- Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks.
- Kept work area organized and clutter-free.
Education
Certificate - Personal Support Worker
CJ Health Care College
Scarborough, ON, Canada01.2021
Skills
- Longterm Care
- Wound Care
- G-Tube Feeding
- Alzheimer's and Dementia
- Personal hygiene
- Cooking and meal preparation
- Light housekeeping
- Monitor vital signs
- Deliver exceptional care
- Creative thinking
- Multitasking
- Task prioritization
- Palliative Care
- In and Out Catheterization
- Point Click Care
- First Aid and CPR
- Companionship
- Shopping and errands
- Administer medication
- Clean living spaces
- Verbal communication
- Teamwork
- Problem-solving
Languages
English
Full Professional
Timeline
Resident Care Aide
GoodWill Staffing and Recruitment
01.2026 - Current
Personal Support Worker
Legacy Healthcare Solutions Inc.
04.2024 - 12.2025
Health Care Aide
GreenStaff Medical / Bar-V-Nook Supportive Living
10.2023 - 03.2024
Personal Support Worker
TLC Alert Nursing and Home Care (Hogarth Riverview Manor)
09.2022 - 09.2023
Personal Support Worker
Staff Relief Agency
05.2022 - 09.2022
Personal Support Worker
Brucelea Haven/ Gateway Haven
01.2022 - 04.2022
Personal Support Worker
Bayshore
11.2021 - 01.2022
Personal Support Worker
Community Living
04.2021 - 11.2021
Personal Support Worker
Extendicare
02.2021 - 04.2021
Personal Support Worker
Alexis Lodge Retirement Home
01.2021 - 02.2021
Personal Support Worker
Heritage Long Term Care
11.2020 - 01.2021
Certificate - Personal Support Worker
CJ Health Care College