Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

LaToya Washington

Fairfield

Summary

Dynamic, results-driven professional with a proven ability to excel in fast-paced, high-pressure environments. Exceptional communication, productivity, and leadership skills complement a strategic mindset and creative problem-solving abilities, ensuring meticulous attention to detail in all tasks. Proficient in Microsoft Office Suite (Word, Outlook, PowerPoint) and EPIC database, enhancing operational efficiency. Eager to leverage expertise in a role that fosters organizational growth while promoting personal and professional development.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

After-School Site Coordinator

Think Together, Inc
2025 - Current
  • Created and organized program schedule to include academic, recreation, and enrichment activities.
  • Served as a mentor and role model to students, offering guidance and encouragement as they navigated various challenges in their lives.
  • Continuously assessed program effectiveness using qualitative feedback from stakeholders along with quantitative measures of student outcomes.
  • Collaborated closely with classroom teachers to align afterschool content with regular curricular goals while still providing a unique afterschool experience.
  • Assisted with student to staff ratio by facilitating classes and clubs in absence of regularly assigned staff.
  • Developed strong partnerships with local organizations to enrich the after-school program with diverse guest speakers and workshops.
  • Streamlined program operations, coordinating with school staff and external partners for efficient resource allocation and scheduling.
  • Developed individualized learning plans for students requiring additional support, ensuring that their academic needs were met in the after-school setting.
  • Managed day-to-day operations of expanded learning program.
  • Invested in staff professional development by conducting classroom observations, assessing needs, engaging in coaching conversations and referring staff to training sessions.
  • Created an inviting space for students to relax or participate in recreational activities during their free time before or after classes.
  • Maintained knowledge of current trends and best practices in after-school programming through professional development opportunities and networking with industry peers.
  • Enhanced program quality by developing and implementing engaging after-school activities tailored to students'' interests.
  • Incorporated social-emotional learning into daily activities to enhance students'' self-awareness, decision-making skills, and empathy.
  • Maintained accurate records of attendance, progress reports, incident reports, and other required documentation for program compliance purposes.
  • Managed the recruitment, training, supervision, and evaluation of all after-school staff members to ensure a highly capable team.
  • Achieved high levels of parent satisfaction by maintaining open communication lines and addressing concerns promptly.
  • Increased student participation by effectively promoting the after-school program through various communication channels.
  • Provided training, guidance and ongoing support to program staff.
  • Established a safe and inclusive learning environment, fostering positive relationships among students, staff, and parents.
  • Boosted overall student performance by providing academic support, tutoring services, and homework assistance.
  • Created fun, age-appropriate activities for school-age children.
  • Managed behavioral issues and used positive behavior strategies for groups of up to 100 students.
  • Implemented student safety measures across program to minimize accidents.
  • Connected and frequently communicated with students and parents regarding programs, policies, and procedures .
  • Maintained confidentiality of records by using appropriate data security methods.
  • Stayed current on guidelines to maintain compliant program operations.
  • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Observed and assessed classroom activities to verify conformity with quality standards.

Site Director

Champions (Kindercare)
2022 - 2025
  • Manage conflict resolution, family conflicts and concerns, communication with teachers and school administration, group management and activity facilitation.
  • Define and monitor crisis management plan, including emergency procedures.
  • Train staff on classroom management in an elementary school classroom.
  • Complete training in CPR, distribution of medication, and psychology of elementary age children.
  • Prepare center for emergency evacuation.
  • Handle financial reporting and payroll accountability.
  • Provide orientation, supervision, and evaluation of supervisors and youth development teachers.
  • Monitor and administer employee payroll, supply budgets, and equipment maintenance initiatives.
  • Provide thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.

Marriage/Relationship Coach and Conference leader

Keep The Glow LLC.
2021 - 2022
  • Advised clients on utilizing tools to promote healthy marriages.
  • Weekly coaching sessions to engage and further identify issues that need attention.
  • B.I.R.P notes to monitor client progress.
  • Host bi-annual conferences to educate couples on tools to strengthen the marriage.
  • 1:1 Coaching calls.
  • Sales.
  • Marketing.

Mental Health Unit Associate

Adventist Health
2016 - 2020
  • Transcribe JV 220.
  • Patient admission and discharge.
  • Discharge faxing to counties for follow up mental health screenings.
  • Conservatorships.
  • Updates schedules daily, informs nurse managers/directors/supervisors of potential staffing needs, trades, sick calls, floats and other shift changes.
  • Patient vitals.
  • CPI training.
  • Q15 minute checks.
  • Safety searches.
  • CBT groups.
  • Reception.
  • Assisted physicians with finalizing reports, speeches or presentations.
  • Treatment plans.

Unit Secretary/Patient Call Rep

John Muir Hospital (Concord)
07.2012 - 06.2015
  • Client/ Patient admission.
  • Recorded orders, instructions, dietary requirements, and medications.
  • Keyed client information into computer system using Meditech /Epic application systems.
  • Answered telephone calls as well as provided information and relayed messages to staff.
  • Scheduled surgical and nonsurgical procedures.
  • Directed visitors to patients' room.
  • Compiled census of clients.
  • Arranged transport for clients to locations within facility.
  • Thinned charts.
  • Assigned phone and pagers to unit staff.
  • Copied and printed charts for SNF transfers.
  • Managed physician calendar.
  • Answers patient calls maintaining a high level of adherence to the JMH Brand Promise.
  • Schedules/ changes/ cancels appointments.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone.
  • Performs “normal” refill requests for routing prescriptions based on training and protocol.
  • Provides patients with information and updates on referrals and prior authorizations
  • If questions are complex, route the call to the Referral Coordinators
  • Provides patients with information on the status of test results and notify patients of normal test results when appropriate.
  • Verified insurance and authorizations.

Education

Associate of Science - Psychology

Solano Community College
Fairfield, CA

Associate Medical Assisting -

Chabot College
Hayward, CA

Skills

  • Staff Development
  • Program Management
  • Policy Development
  • Operational leadership
  • Site Safety
  • Safety Management
  • Negotiation
  • Team Supervision
  • MS Office: Word, Excel, PowerPoint
  • Slack
  • Outlook
  • Teams
  • Sales force
  • Epic

Certification

  • Certified Infinite Possibilities Trainer, Infinite Possibilities, Denver, CO, 2019
  • Certified Marriage and Relationship Coach, Keep the Glow LLC, Boulder, CO, 2021

Affiliations

  • Former Volunteer at the PAL Center in Fairfield, CA.
  • Former Volunteer at Sutter Hospital, Sacramento.
  • Girl Scout parent and leader.

Timeline

Unit Secretary/Patient Call Rep

John Muir Hospital (Concord)
07.2012 - 06.2015

After-School Site Coordinator

Think Together, Inc
2025 - Current

Site Director

Champions (Kindercare)
2022 - 2025

Marriage/Relationship Coach and Conference leader

Keep The Glow LLC.
2021 - 2022

Mental Health Unit Associate

Adventist Health
2016 - 2020

Associate of Science - Psychology

Solano Community College

Associate Medical Assisting -

Chabot College

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LaToya Washington