LATOYA LINTON
3729 Roseau Drive Cornwall Courts Montego Bay,St James
Summary
Dynamic and results-driven food service professional with extensive experience at Excellence Oyster Bay. Proven expertise in customer engagement and effective upselling, ensuring exceptional dining experiences. Skilled in cash handling and menu knowledge, consistently recognized for maintaining high cleanliness standards and fostering teamwork in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Food Server
A&W
Williams Lake, British Columbia
04.2024 - 04.2026
- Welcome customers to establishment
- Take their orders take payments
- Serve drink and food to customers
- thank customers for coming and invite them back
- clear tables and sanitize
- Clean diner, Coffee Station,and counter
Waitress Trainer
Excellence Oyster Bay
Coopers Pen Falmouth, Trelawny
11.2021 - 04.2024
- Greet guest as they enter establishment
- Prepare and serve drinks as ordered
- Set tables and answer questions regarding menu selections
- Check with customers to ensure satisfacton
- Remove dishes and glasses from tables
- Clean tables and counters
- Monitor and observe customer during experience
Ocean Coral Spring
Waitress
Coral Spring Falmouth, Trelawny
01.2021 - 10.2021
- Greet guest as they enter establishment
- Prepare and serve drinks as ordered
- Set tables and answer questions regarding menu selections
- Check with customers to ensure satisfacton
- Remove dishes and glasses from tables
- Clean tables and counters
- Monitor and observe customer during experience
Dining Room Supervisor
100 Montego Bay
Catherine Hall Montego Bay, St James
07.2018 - 03.2020
- Write the scedule for Dining Room and Bar Staff
- Do shift line up so staff knows what to expect and their stations before start of shift
- Check to see that everything is in place for the beginning of shift
- Open Restaurant doors
- Welcome guest to the restaurant
- Do table checks to see how guest dining experience is going
- Help staff with their orders so guest gets their meals and drink in a timely manner
- Monitor and observe customers dining experience
- Check off cashier at the end of shift
- Senf off Daily/Nightly report to my superiors
Waitress Trainer
Hardrock Cafe Montego Bay
Freeport Montego Bay, St James
03.2016 - 04.2018
- Greet guest as they enter establishment
- Prepare and serve drinks as ordered
- Set tables and answer questions regarding menu selections
- Check with customers to ensure satisfacton
- Remove dishes and glasses from tables
- Clean tables and counters
- Monitor and observe customer during experience
- Accept payments and deliver to the cash counter
- Deliver receipt and change to customer
Waitress
Secrets resort and Spa
Freeport Montego Bay, St James
10.2012 - 05.2016
- Greet guest as they enter establishment
- Prepare and serve drinks as ordered
- Set tables and answer questions regarding menu selections
- Check with customers to ensure satisfacton
- Remove dishes and glasses from tables
- Clean tables and counters
- Monitor and observe customer during experience
Waitress Trainer/ Bartender Part Time
Montego Bay Convension Center
RoseHall Montego Bay, St James
05.2013 - 02.2016
- Greet guest as they enter establishment
- Prepare and serve drinks as ordered
- Set tables and answer questions regarding menu selections
- Check with customers to ensure satisfacton
- Remove dishes and glasses from tables
- Clean tables and counters
- Monitor and observe customer during experience
Housekeeping Room Attendant Training
Runaway Bay Heart hotel
Runaway Bay , St Ann
06.2007 - 09.2012
- Clean rooms, lounges, lobbies, bathrooms and hallways
- Vacuum and wash carpets and rugs
- Empty wastepaper baskets and ashtrays
- Transport trash to waste disposal equipments
- Dust and polish wooden surfaces and furniture
- Replace light bulbs and repair fixtures
- Replenish bathroom and mini bar supplies
Waitress Trainee
Gran Bahai Principe
Pear Tree Bottom , St Ann
01.2007 - 05.2007
- Greet guest as they enter establishment
- Prepare and serve drinks as ordered
- Set tables and answer questions regarding menu selections
- Check with customers to ensure satisfacton
- Remove dishes and glasses from tables
- Clean tables and counters
- Monitor and observe customer during experience
Waitress Trainee
Hedonism III
Runaway Bay, St Ann
04.2006 - 05.2006
- Greet guest as they enter establishment
- Prepare and serve drinks as ordered
- Set tables and answer questions regarding menu selections
- Check with customers to ensure satisfacton
- Remove dishes and glasses from tables
- Clean tables and counters
- Monitor and observe customer during experience
Education
Computer Studies
Caribbean Institute of Business
Oxford Road New Kingston Jamaica09-2005
High School Diploma -
Browns Town High
Browns Town St Ann07-2005
Some College (No Degree) - Waitering And Bartending
St Monica's College
Ocho Rios JamaicaSome College (No Degree) - Food And Beverage Studies
Heart Training School
Runaway Bay St AnnSkills
- Customer service
- Waitering and bartending
- Oriented communication
- Food safety
- Menu knowledge
- Order processing
- Cash handling
- Effective customer upselling
- Food handling
- Order verification
- Table setting
- Safe food handling
- Food preparation
- Price memorization
- Buffet setup and takedown
- Point-of-sale system
- Dining customer service
- Order taking
- Cleanliness standards
- Reliability
- Verbal and written communication
- Teamwork and collaboration
- Table setting arrangements
- Food station setup
- High volume dining
- Menu presentation
- Point of sale (POS) system operations
- Supply restocking
- Food presentation
- Menu memorization
- Bar terminology
- Personal grooming
- Hospitality and accommodation
- Suggestive selling
- Daily specials memorization
- Problem solving
- Communication skills
- Customer engagement
- Conflict resolution
- Team collaboration
Timeline
Food Server
A&W
04.2024 - 04.2026
Waitress Trainer
Excellence Oyster Bay
11.2021 - 04.2024
Ocean Coral Spring
Waitress
01.2021 - 10.2021
Dining Room Supervisor
100 Montego Bay
07.2018 - 03.2020
Waitress Trainer
Hardrock Cafe Montego Bay
03.2016 - 04.2018
Waitress Trainer/ Bartender Part Time
Montego Bay Convension Center
05.2013 - 02.2016
Waitress
Secrets resort and Spa
10.2012 - 05.2016
Housekeeping Room Attendant Training
Runaway Bay Heart hotel
06.2007 - 09.2012
Waitress Trainee
Gran Bahai Principe
01.2007 - 05.2007
Waitress Trainee
Hedonism III
04.2006 - 05.2006
Computer Studies
Caribbean Institute of Business
High School Diploma -
Browns Town High
Some College (No Degree) - Waitering And Bartending
St Monica's College
Some College (No Degree) - Food And Beverage Studies
Heart Training School