LATOYA BRYAN
Lachine,QC
Summary
Dynamic and dedicated Administrator and Home Health Aide with over a decade of experience in customer service and two years specializing in home health care. Committed to enhancing client satisfaction and contributing to organizational success through compassionate care and innovative solutions. Eager to collaborate with a forward-thinking organization that values growth, fosters new ideas, and prioritizes the well-being of clients and their families. Passionate about providing exceptional care and support to ease the burdens on families.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrator
International Procurement Institution (INPRI) Ja Ltd
04.2018 - Current
- Maintained personnel records and updated internal databases to support document management.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- send and respond to emails, marking exams
- create certificates for distribution
- Streamlined invoice processing, reducing average payment turnaround time.
Home health Aid
Private Employer - NY
02.2015 - 05.2017
- Assisting with, preparing meal, dressings and grooming and companionship
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
Diploma - Geriatric Nursing
Distinction College
08.2016
Certificate - Child Care
Ali Mic Institute
05.2012
High School Diploma - CXC's. English Language, Home Management, Clothing and Textiles
Excelsior High
Kingston, Jamaica11.1998
ACP - Procurement
International Procurement Institute(INPRI)Ja Ltd
Kingston, Jamaica08-2020
Skills
- Reliability and punctuality
- Adaptable to change
- Progress documentation
- Respect for privacy
- Meal preparation
- Medication administration
- Housekeeping
- Bathing assistance
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Geriatric Nursing Training
- Child Care
- Procurement Certifications
Training
- Customer Service Training
- Grace Kennedy Remittance -
- May 2000
Core Strength
- -Dependability
- -Customer service expert
- -Energetic work attitude
- -Fast learner
- -Caring
Timeline
Administrator
International Procurement Institution (INPRI) Ja Ltd
04.2018 - Current
Home health Aid
Private Employer - NY
02.2015 - 05.2017
Certificate - Child Care
Ali Mic Institute
Diploma - Geriatric Nursing
Distinction College
High School Diploma - CXC's. English Language, Home Management, Clothing and Textiles
Excelsior High
ACP - Procurement
International Procurement Institute(INPRI)Ja Ltd
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