Karissa Ousley
Long Beach
Summary
Professional operations specialist equipped for administrative roles. Demonstrates strong organizational, communication, and problem-solving skills. Strong focus on team collaboration and flexible to adapt to changing needs. Consistently reliable.
Overview
8
8
years of professional experience
Work History
Operations Administrative Assistant
FedEx
06.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Baggage Handler
FedEx
06.2020 - Current
- Proactively identified potential problems or errors in the package handling process, taking corrective action when necessary.
- Assisted in the loading and unloading of packages, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Donation Station Attendant & Driver
Northwest Center
01.2017 - 11.2019
- Promoted positive company image by consistently delivering professional service to all customers.
- Performed routine equipment inspections, identifying issues for timely repairs and maintenance.
- Enhanced station cleanliness through regular maintenance and organization tasks.
- Supported company initiatives such as promotional campaigns or events to drive business growth at the station.
- Assisted management in monitoring employee performance, providing feedback for improvement where needed.
- Contributed to team success through effective communication and collaboration with colleagues.
- Completed daily paperwork efficiently, ensuring all relevant information was recorded for management review.
- Aided in the training of new employees, sharing knowledge on company policies and procedures for optimal performance at the station.
- Built trustful relationships with customers to encourage return visits.
Education
CNA Nursing program
South Seattle Community College
06.2012
Skills
- Scheduling and planning
- Verbal communication
- File organization
- Policy enforcement
Timeline
Operations Administrative Assistant
FedEx
06.2020 - Current
Baggage Handler
FedEx
06.2020 - Current
Donation Station Attendant & Driver
Northwest Center
01.2017 - 11.2019
CNA Nursing program
South Seattle Community College
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