Latisha Stanley-caskenette
North Bay,ON
Summary
Full time job seeker with a history of meeting company needs with consistent, reliable and organized practices. Skilled in working under pressure and adapting to new situations and enjoys any kind of project or challenge.
Overview
2
2
years of professional experience
Work History
Service Team Member
Michaels Arts and Crafts Store
North Bay, ON
08.2021 - Current
- Stocked shelves, rotated merchandise, and kept store clean and organized.
- Provided advice on products to customers based on their individual needs.
- Operated equipment such as scanners, scales, computers correctly.
- Filled customer orders quickly to promote speedy service, helping increase business.
- Performed cashier duties such as accepting payments, issuing receipts, and providing change when necessary.
- Strengthened customer retention by offering discount options.
- Assisted in training new employees on company procedures.
- Organized backroom stock area according to company guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Loaded and unloaded packages from loading dock to trucks.
- Organized stock in warehouse shelves to ensure efficient product location.
- Assisted in packing orders for customers when needed following established procedures for packaging fragile items safely.
- Cleaned conveyor and surrounded sorting line to maintain work area.
- Loaded and unloaded boxes from conveyor belts onto pallets for transport purposes.
- Sorted pallets, boxes or other material by hand to maintain order.
Education
High School Diploma -
Widdifield Secondary School
North Bay, ON06-2020
Skills
- Customer Service
- Teamwork and Collaboration
- Order Preparation
- POS Systems
- Decision-Making Capabilities
- Conflict Mediation & Resolution
- Innovation and Creativity
- Email Communication
- Constructing Displays
- Display Building
- Stockroom Organization
- Product Pricing
- Stock Replenishment
- Reliable and Punctual
- Critical Thinking
- Basic Math
- Social Perceptiveness
- Store Maintenance
- Multitasking
- Supervision and Leadership
- Team Building
Reference
Gabby Lavalle - Replenishment Manager, 705-223-3416
Lisa Panagiotou - Store Manager, 705-223-3416
Emma Starcevic - former service member from Michaels, 705-825-1682
Timeline
Service Team Member
Michaels Arts and Crafts Store
08.2021 - Current
High School Diploma -
Widdifield Secondary School