Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
Generic

Latisha Luthra

Delta,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

OFFICE ADMINISTRATOR

Sehrow
12.2023 - Current


  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Payroll and tax filing

In Seat Runner

Cineplex, VIP
12.2023 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Cultivated warm relationships with regular customers.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.

SALES ASSOCIATE

Softmoc Shoe Rack
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Handles cash and card transactions
  • Perform closing and openings
  • Helped customers locate products and checked store system for merchandise at other sites
  • Prepared merchandise for sales floor by pricing or tagging
  • Rotated stock and restocked shelves to maintain product availability and store appearance
  • Managed returns, exchanges and refunds in accordance with store policy.

CUSTOMER SERVICE REPRESENTATIVE

Brillic Education
09.2022 - 03.2023
  • Answered constant flow of customer calls with minimal wait times
  • Updated account information to maintain customer records
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Responded to customer requests for products, services, and company information.

SECRETARY

JOINT, OF STUDENT WELFARE ASSOCIATION, Apeejay College Of Fine Arts
09.2022 - 03.2023
  • Organized various events and competitions
  • Managed cash and all the activities
  • Provided solutions to grievances of students
  • Connect between the College management and Students.

FARM
  • Managed various needs of pets
  • Looked after their medical care.

Education

Management Post Degree Diploma - Business, Business Accountancy

Vancouver Community College
Vancouver, BC
12.2024

GED -

Apeejay College of Fine Arts, Indian Institute of Management(IIM)
India
05.2022

Certifications First Aid Training Level 1 -

Skills

  • Volunteer Work Coordination
  • Farm Work Techniques
  • Volunteer Training
  • Customer service
  • Interpersonal skills
  • Tech-savvy
  • Word Processing
  • Staff Management

Accomplishments

  • 5-Star rating in customer service at my workplace currently.

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • First-Aid.

References

Anmoldeep Randhawa ( Lookout Housing and Health society)

Himanshu Dhawan ( SoftMoc Manager)

Ava Wilson ( Manager)

( Contacts available when needed) 

Timeline

OFFICE ADMINISTRATOR

Sehrow
12.2023 - Current

In Seat Runner

Cineplex, VIP
12.2023 - Current

SALES ASSOCIATE

Softmoc Shoe Rack
05.2023 - Current

CUSTOMER SERVICE REPRESENTATIVE

Brillic Education
09.2022 - 03.2023

SECRETARY

JOINT, OF STUDENT WELFARE ASSOCIATION, Apeejay College Of Fine Arts
09.2022 - 03.2023

FARM

Management Post Degree Diploma - Business, Business Accountancy

Vancouver Community College

GED -

Apeejay College of Fine Arts, Indian Institute of Management(IIM)

Certifications First Aid Training Level 1 -

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Latisha Luthra