Latiff Syed

Whitby,ON

Summary

12+ years of experience in Information Technology as Senior Quality Engineer supporting financial e-commerce platforms, online and mobile payment solutions, and retail demand management applications
Thorough understanding of Software Development Life Cycle (SDLC) & Software Test Life Cycle (STLC)
Expertise in manual and automated testing using tools such as SoapUI, ReadyAPI, Postman, QTP, JMeter, Ranorex, and frameworks such as Selenium, TestNG, Cucumber
Extensive experience in Web based application testing and proficient in REST and SOAP based Web Services API Testing
Proficient in using JIRA and X-Ray for bug reporting and defect tracking
Experience in performing data validation and verification using databases such as SQL Server , MySQL and Oracle
Demonstrated ability in documenting precise test coverage and creating Traceability Matrix to align with user requirements.
Collaborative team player experienced in Agile methodologies within Scrum teams.
Extensive knowledge in CI/CD (Continuous Integration/Continuous Deployment) processes
Familiarity with Behaviour Driven Development (BDD) and Test Driven Development (TDD) techniques

Overview

years of professional experience

Work History

Senior Quality Engineer

Tools Group North America

Aliso Viejo, CA (Remote)

03.2021 - 06.2024

Led User Acceptance Testing (UAT) for various projects, ensuring quality and reliability of consumer-facing applications and technologies
Developed and implemented test strategies, plans, and cases to evaluate usability, functionality, and performance of delivered systems
Contributed to testing discussions, including project planning, time estimation, and prioritizing release deliverables
Performed extensive automation, exploratory, system, regression, and back-end testing
Collaborated with product owners, developers, and other subject matter experts to define UAT scope and design comprehensive test cases
Created and executed automation test scripts using Selenium and Cucumber for cross-browser web UI testing
Designed, executed, and automated functional API test scripts using Postman to ensure reliable API performance
Integrated automated Postman API tests with TeamCity, enhancing CI/CD workflows across development and release cycles
Utilized Ranorex Studio for testing desktop applications, providing a repository of test cases as quality deliverables
Planned and designed manual tests using the X-ray test management tool for thorough coverage and accurate documentation of test scenarios
Created and maintained a manual test repository within JIRA, and integrated the X-ray tool with TeamCity to automate the recording of manual testing results
Developed and managed automation acceptance test suites using Cucumber framework
Implemented TSQLT unit tests in SQL Server to validate code functionality and reliability
Conducted SQL and API performance testing using JMeter, validating performance metrics
Set up, configured, and maintained testing environments, including IIS and Web APIs
Traced data movement through backend SQL stored procedures and functions to help developers locate issues in the code for timely resolution
Authored detailed defect reports using Jira and X-ray, collaborating with the development team for timely resolution
Enhanced existing Confluence pages during quarterly and cumulative releases
Contributed to idea generation and proposed solutions during monthly QA meetings prioritizing end-user perspectives
Executed testing strategies in collaboration with distributed teams within an agile environment.

Senior Quality Analyst

Wirecard UK & Ireland Limited

Toronto, ON

11.2011 - 11.2020

Translated Software Requirements Specification into Test Plan, Test Scenarios, and Test Cases
Implemented and executed Smoke, Integration, Regression, BlackBox, Sanity, and System Tests
Collaborated with the development team to build an in-depth understanding of architecture and features
Acted as a lead in the QA release process and generated Quality Test Reports before production deployments
Performed XML based REST and SOAP API Testing using SoapUI, ReadyAPI, and Postman, and validated responses against requirements
Responsible for updating existing test scripts against new API change requests
Validated Front-End functionality and usability of web applications using Selenium WebDriver and TestNG
Involved in testing web applications on different mobile platforms such as iOS and Android devices
Conducted Back-End/ Database testing to verify data accuracy and to ensure data consistency using MySQL queries
Performed UAT, Service-Level, and End-to-End testing on an as-needed basis
Implemented Data-Driven Testing and stored test data iteratively from various external sources
Integrated automated test scripts with Jenkins and Teamcity for Continuous Integration
Used Performance Testing for web services and measured load it handles in different environments
Participated regularly in Stand-up meetings, Reviews, and Walkthroughs

Education

Master of Information Technology -

University Of Southern Queensland

01.2007

Bachelor of Engineering (Electronics and Communications) -

Madurai Kamaraj University

01.2003

Skills

Programming: SQL Server, MySQL, T-SQL, UNIX commands
Web Technology: HTML, XML, JSON
Platforms: Windows 10, Linux
Testing Tools: SoapUI, Ready API, LoadUI, Postman, Selenium WebDriver, Selenium IDE, QTP, LoadRunner, JMeter, Ranorex

Test Framework: Selenium WebDriver, Selenium IDE, TestNG, Cucumber (BDD)
Version Control: GitHub, SVN, Mercurial
CI/CD Tools: Teamcity, Jenkins

Timeline