Lateefat Odunuga
Sydney,NS
Summary
shown great quality in catering for special events and loyal clients. Team member for responsible food preparation with a track record of keeping facilities spotless and enhancing client satisfaction through outstanding service. Put in long hours to finish work that moves quickly. Team player with a strong focus on customer service who excels in building relationships and garnering repeat business. Experienced in keeping records, sales leadership, and handling stock. Professional in food service who is well-organized, progressive, and has a motivating and adaptable management approach.
Overview
7
7
years of professional experience
Work History
Food and Nutrition Services Worker
Brickfield Medical Centre
06.2020 - 12.2023
- maintained proper storage practices, rotated inventory, and kept an eye on expiration dates to prevent food from going bad.
- Keep service areas tidy while replenishing condiments, drinks, and supplies..
- maintained adequate stock of supplies by monitoring inventory levels and providing items with lower stock.
- used downtime to replenish supplies and prepare ingredients for anticipated busy times.
- Developed a schedule for promptly organizing and restocking any missing items
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Catering/Customer Service Specialist
Tastee Fried Chicken
12.2018 - 05.2020
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Designed catering packages to increase sales and customer experience.
- Handled day-to-day processes of catering including scheduling, ordering food and planning events.
- Handled payment collection and payroll of five employees.
- Orchestrated positive customer experiences at all stages by overseeing every area of catering operations.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Took phone orders, faxed, scanned, filing, sort mail
- Recorded product or service failure complaints and notified appropriate departments.
- Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
Cashier
Premier Lotto Limited
02.2017 - 08.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
College Diploma - Journalism And Mass Communication
Kwara State Polytechnic
Kwara State, Nigeria06.2016
High School Diploma -
Iponri Estate Senior High School
Lagos, Nigeria05.2012
Skills
- Problem resolution
- Safe food handling
- Plates Presentation
- Menu Memorization
- Food assembly
- Health and Safety Standards
- Commercial equipment knowledgeable
- MS Office
- Preparation techniques
- Billing and Invoicing
- Mail handling
- Scheduling
- Quality control
- Verifying orders
- Receiving orders
- Tracking inventory levels and orders
Timeline
Food and Nutrition Services Worker
Brickfield Medical Centre
06.2020 - 12.2023
Catering/Customer Service Specialist
Tastee Fried Chicken
12.2018 - 05.2020
Cashier
Premier Lotto Limited
02.2017 - 08.2018
College Diploma - Journalism And Mass Communication
Kwara State Polytechnic
High School Diploma -
Iponri Estate Senior High School
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