LaShanda I Jenkins
Antioch
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Support administrative needs of unit by efficiently coordinating paperwork, records and supplies to meet typical demands. Enhances unit operations by staying on top of staff and patient needs. Respectful and compassionate with patients and always ready to resolve diverse needs with upbeat and knowledgeable assistance. Service-oriented, reliable and hardworking team player.
Overview
29
29
years of professional experience
Work History
Unit Clerk/Secretary
Kaiser Permanente
San Rafael
09.2006 - Current
- Contributes to patient care by performing clerical tasks directly andindirectly related to patient care and unit functions.
- Answers phones and manage calls.
- Take phone reports from lab,diagnostic imaging and other departments.
- Answers nurse call light and refer patient call to appropriate staff.
- Schedule patient appointments.
- Make arrangements for patient transport to outside agencies anddepartments.
- Manage patient charts.
- Retrieve medications and supplies and delivers to properplace/person.
- Pick up blood products from lab.
- Pick up non controlled medications for unit and patient's.
- Assists admitting and nursing supervisor with bed control.
- Keep accurate unit accuity sheets.
- Order clerical and clinical supplies for the unit.
- Report maintenance problems.
- Sets up and maintains file system.
- Maintain a clean and organized reception area for optimal patient experience.
- Maintain confidentiality of all patient information.
- Perform efficiently in emergency patient care situations following established protocols.
- Orientation of new staff.
Office Assistant
Adecco (Temp. Agency)
05.2006 - 09.2006
- Answering multi-line phones, routing calls, greeting visitors, sorting and filing documents, data entry, word processing, photocopying, sending and retrieving faxes, mail management and distribution.
Residential Counselor
Raising the Quality of Life
08.2003 - 11.2005
- Provide direct care/counseling to teenage mothers and their children.
- Supervise residents behavior including household chores and adherence to rules, policies, and procedures.
- Help enforce and implement child development and mother/infant bonding strategies.
- Provide primary therapeutic services to residents.
- Conduct individual and group counseling sessions and educational groups.
- Facilitate resident health needs including medical management and assist in dispensing medication.
- Assist with preparation for higher education and obtaining community resources.
Teacher's Assistant
California Autism Foundation
08.2002 - 08.2003
- Provide educational instruction to children (ages 6-22) with autism and other developmental disabilities.
- Under the supervision of classroom teacher implement curriculum consistent with state requirements and individual students IEP and treatment goals.
- IEP goals include reading, writing, math, art, cooking, exercise, and household chores.
- Also help the children develop social and real world skills that will help them to become productive members of society.
Laboratory Technical Assistant
American Red Cross Blood Services
07.2001 - 07.2002
- Manufacture blood components according to CFR and cGMP guidelines.
- Manufacture platelets, buffy coats, and cryoprecipitate.
- Perform quality control on blood products.
- Operate maintain, and perform quality control on laboratory equipment.
- Perform data entry and operate computer program associated with component production, labeling, and storing.
- Freeze, deglyce, and wash blood cells.
Caregiver
Sunshine Haven
03.2000 - 07.2000
- Provided assistance to elderly.
- Responsible for helping with daily activities which included bathing, grooming, preparing and serving meals, dispensing medication, transferring, measuring and recording vitals, charting, transportation to and from appointments, going on outings, and general housekeeping.
Intern/Volunteer
UC Davis Medical Center
03.2000 - 07.2000
- Support to RN and Nurse Practitioners in the pediatric hematology/oncology clinic; assisted with measuring height, weight, and vitals on patients.
- Prepared clinic to be used for the day and room cleaning between patients.
- Observed hematology and oncology procedures performed on patients.
Caregiver
The Memory House
09.1996 - 03.1998
- Provided assistance to patients with Alzheimer's and related dementia.
- Responsible for helping with daily activities which included grooming, bathing, preparing and serving meals, dispensing medication, transferring, charting, measuring and recording vital signs, transportation to and from appointments, going on outings, and general housekeeping.
Education
Bachelor of Science - Human Development
University of California, Davis
Skills
- Typing 40wpm
- HIPAA compliance
- Knowledgeable in EPIC
- Medical terminology
- Electronic health records
- Health information management
- Effective communication
Timeline
Unit Clerk/Secretary
Kaiser Permanente
09.2006 - Current
Office Assistant
Adecco (Temp. Agency)
05.2006 - 09.2006
Residential Counselor
Raising the Quality of Life
08.2003 - 11.2005
Teacher's Assistant
California Autism Foundation
08.2002 - 08.2003
Laboratory Technical Assistant
American Red Cross Blood Services
07.2001 - 07.2002
Caregiver
Sunshine Haven
03.2000 - 07.2000
Intern/Volunteer
UC Davis Medical Center
03.2000 - 07.2000
Caregiver
The Memory House
09.1996 - 03.1998
Bachelor of Science - Human Development
University of California, Davis
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