Lasandra Conliffe
Toronto,Canada
Summary
Experienced educator pursuing an EdD in Curriculum Learning and Distance Education. Enhancing Teaching and Learning through educational technologies, inclusive learning environments, and innovative instructional strategies. Committed to promoting student success and digital fluency and enhancing ethical AI design policy within Educational Tools.
Overview
10
10
years of professional experience
Work History
Educational Developer-Teaching and Learning Centre
Ontario Tech University
Oshawa, Ontario
07.2024 - Current
- Resolved instructor's issues related to software applications and developed solutions for them.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Supervised Summer Student Peer Techs, guiding their creation of educational technology resources to support new students transitioning to university.
- Led the development and facilitation of workshops on best practices in educational instruction and the use of technology, focusing on Canvas LMS.
- Provided training and ongoing support to faculty on using Canvas LMS effectively, customizing instructional content, and integrating pedagogical best practices.
- Designed and presented workshops during Orientation for TAs and new instructors, focusing on digital tools and effective teaching strategies.
- Collaborated with faculty to implement AI-based tools to enhance inclusive teaching practices, address anti-racism, and support intersectional approaches within educational programs.
- Utilized analytics to assess the success of technological interventions, making data-driven recommendations for continuous improvement.
Technical /Sales Specialist
Apple Canada Inc.
06.2015 - Current
- Delivered expert customer support and training, specializing in Apple product technologies.
- Trained colleagues and customers on best practices for digital tools, fostering a community of tech-savvy learners.
- Provided customer technical product support, including installation, troubleshooting, and repair services.
- Trained sales staff on the features and benefits of products offered.
- Negotiated pricing agreements with clients to maximize profitability.
- Identified opportunities for cross-selling products and services to existing customers.
- Managed orders from initial inquiry through delivery, ensuring the accuracy of all documentation.
- Provided technical advice regarding specific product features that meet customers' needs.
- Developed business proposals for potential clients based on their individual requirements.
Educational Technology Analyst
Ontario Tech University
01.2023 - 07.2024
- Spearheading integration of cutting-edge educational technologies.
- Leading workshops and training sessions for faculty on educational technologies.
- Managing technology projects and collaborating on solutions for the Teaching and Learning Centre.
- Assessing and customizing coaching strategies based on digital competency levels.
- Researched emerging technologies related to educational app initiatives.
- Developed detailed project plans outlining timeline and deliverables expectations.
- Tracked progress of ongoing projects through effective communication with stakeholders.
- Provided technical guidance during product launches ensuring successful outcomes.
- Monitored and maintained reports of locked-out users and log-in attempts.
- Conducted project reviews based on organizational principles, policies, and practices.
- Researched and analyzed technology developments, ascertaining results to evaluate technical designs.
- Conducted training sessions for end-users on new systems and applications, enhancing user adoption and satisfaction.
- Analyzed and reported on technology trends to inform strategic planning and investment decisions.
- Coordinated with vendors and external partners to evaluate new technologies and integrate them into existing systems.
- Facilitated communication between IT and other departments to align technology solutions with business objectives.
- Recommended and implemented upgrades to hardware and software to ensure systems remained current and secure.
Digital Fluency Coach
eCampus Ontario
07.2023 - 01.2024
- Guided participants to help them develop their skills and achieve desired goals.
- Mentored team members to build confidence and foster a supportive environment.
- Designed and conducted personalized digital literacy coaching for students and groups, tailoring strategies to diverse needs.
- Developed and implemented relevant curricula to enhance digital competency and promote responsible technology use.
Early Childhood Educator
Toronto District School Board
09.2014 - 01.2023
- Strategies for special education were developed, Black History Month activities were led, and collaboration efforts enhanced student success.
- Co-developed play-based curricula, promoting inclusive learning environments for early learners.
- Served as an Early Reading Intervention Coach, supervising literacy development for Senior Kindergarten students.
- Leading Black History Month activities at various schools from 2015 to 2019.
- Co-chairing the African Heritage Committee from 2018 to 2021.
Education
Associate of Arts - Certificate In University Teaching
Ontario Tech University
Oshawa, ON04-2025
Master of Education - Innovative Teaching, Educational Leadership, Strategic Research and Development, Teaching and Digital Learning, Instructional Design and Accessibility and Educational Policy Design
Ontario Tech University
10.2023
Honors Bachelor of Arts with Distinction - Adult Education and Digital Technology, Instructional Design, Curriculum Planning, Universal Design for Learning, Research and Development, Equity, and Digital Design
Ontario Tech University
04.2022
Certificate in Early Years Mentoring AQ - Equity and Ethics in TDSB, Mentoring (Consultant, Coach, and Collaborator)
York University
01.2018
Certificate in Leadership for All - Organizational Leadership, Educational Leadership, Literacy Development, Equity and Leadership, Human Resources Development
York University
01.2018
Skills
- Curriculum Design
- E-Learning Design and Developer
- Leadership & Management Skills
- Organized & Tactful
- Team Player
- Communication
- Problem-solving
- Strong Presentation
- GAI Competent
- AODA & Privacy Competent
- Hardware and software installation
- Process Documentation
- Requirements Gathering
- System Administration
- Issue Research
- Idea Brainstorming
- Technical Analysis
- Project Management
- Quality Assurance Controls
- Technical Support
- Continuous integration
Leadership & Volunteer Experience
- Co-Chair, African Heritage Committee, TDSB (2018–2021)
- Member, African Heritage Committee, TDSB (2015–2021)
- Lead Organizer, Black History Month Activities, TDSB (2015–2018)
- Volunteer, CAMH Barbecue (2017)
- Volunteer, Sunnybrook Hospital Run for the Cure (2017)
- Registered Early Childhood Educator
- Member of Committee Black Early Childhood Educators (Toronto)
Research Interest
- Development of teaching and learning integration of AI educational tools to bridge gaps in anti-racism and intersectionality within educational programs.
PUBLICATIONS AND CONFERENCE PRESENTATION
Conliffe, L. (2022). Impact of Technology on Lifelong Learning. In R. Power (Ed.), Technology and the Curriculum: Summer 2022*. Power Learning Solutions. ISBN: 978-1-9993825-7-5.
[Link to Publication](https://pressbooks.pub/techcurr20221/chapter/lifelonglearning/)
Conliffe, L., Khan, S., McGuire, D., Smith, S., & Zadar, S.(2022, Nov. 22). The mental health impacts of the shift to remote learning during the Covid-19 pandemic on elementary school students. The 2nd Annual Mental Health in the Digital Age Conference, Ontario Tech University, Ontario, Canada.
References
Available Upon Request
Timeline
Educational Developer-Teaching and Learning Centre
Ontario Tech University
07.2024 - Current
Digital Fluency Coach
eCampus Ontario
07.2023 - 01.2024
Educational Technology Analyst
Ontario Tech University
01.2023 - 07.2024
Technical /Sales Specialist
Apple Canada Inc.
06.2015 - Current
Early Childhood Educator
Toronto District School Board
09.2014 - 01.2023
Associate of Arts - Certificate In University Teaching
Ontario Tech University
Master of Education - Innovative Teaching, Educational Leadership, Strategic Research and Development, Teaching and Digital Learning, Instructional Design and Accessibility and Educational Policy Design
Ontario Tech University
Honors Bachelor of Arts with Distinction - Adult Education and Digital Technology, Instructional Design, Curriculum Planning, Universal Design for Learning, Research and Development, Equity, and Digital Design
Ontario Tech University
Certificate in Early Years Mentoring AQ - Equity and Ethics in TDSB, Mentoring (Consultant, Coach, and Collaborator)
York University
Certificate in Leadership for All - Organizational Leadership, Educational Leadership, Literacy Development, Equity and Leadership, Human Resources Development
York University
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