Hardworking employee. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
31
31
years of professional experience
Work History
Owner/Operator
Maika Home Services
01.2010 - Current
Specializing in residential window cleaning services, as well as home and office cleaning, home maintenance and repairs.
Self-motivated, with strong sense of personal responsibility.
Developed marketing strategy and generated repeated customer service calls.
Built base of over 300 local clients.
Project Coordinator
O2B Services
03.2020 - 12.2021
Kept projects on schedule by managing deadlines and adjusting workflows.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Caretaker
Stonehouse Vineyard
04.2018 - 06.2019
Monitored and maintained cleanliness and organization of assigned service areas.
Maintenance as required for guest comfort.
Managed cash account for restocking supplies.
Installer
Okanagan Vinyl Products
03.2007 - 12.2009
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential construction sites.
Operated CNC based equipment.
Laid out materials and system components to prepare for installation.
Developed more efficient installation techniques.
Inspected installations to check for functionality and maintain customer satisfaction.
Customer Service Representative
Rug Doctor Canada Ltd
01.2005 - 02.2007
Maintained inventory to restock supplies.
Equipment repair and maintenance.
Prepared invoicing for inventory and equipment rental.
Use and care of company vehicle.
Installer/Customer Service
Lawn-Tech Inc
03.2000 - 12.2005
Completed troubleshooting of malfunctions and diagnosed issues.
Operated tools, equipment, and machinery according to safety standards.
Calculated materials and time needed for each job.
Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Shipper/Warehouse Receiver
Veratex Lining Ltd
09.1998 - 03.2000
Unloaded pallets and deliveries and organized products in warehouse.
Prepared shipments and maintained electronic inventory.
Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
Material Handler
IGA
09.1996 - 01.1998
Maintain warehouse, ship and receive orders, data entry
Used hand-held scanners and physical logs to accurately track item movements.
Cleaner
Ernie's Cleaning Services
10.1992 - 01.1996
Autoscrub and wax floors for large retail stores.
Removed trash, debris and other waste materials from premises.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Education
Nursing
Algonquin College of Applied Arts And TechnologyHealth Care
Pembroke, ON
1993
High School Diploma -
Madawaska Valley District High School
Barry's Bay, ON
06.1992
Skills
Troubleshooting
Scheduling
Business Software
Customer Relations
Window Cleaning
Property Maintenance
Inventory Control
Timeline
Project Coordinator
O2B Services
03.2020 - 12.2021
Caretaker
Stonehouse Vineyard
04.2018 - 06.2019
Owner/Operator
Maika Home Services
01.2010 - Current
Installer
Okanagan Vinyl Products
03.2007 - 12.2009
Customer Service Representative
Rug Doctor Canada Ltd
01.2005 - 02.2007
Installer/Customer Service
Lawn-Tech Inc
03.2000 - 12.2005
Shipper/Warehouse Receiver
Veratex Lining Ltd
09.1998 - 03.2000
Material Handler
IGA
09.1996 - 01.1998
Cleaner
Ernie's Cleaning Services
10.1992 - 01.1996
Nursing
Algonquin College of Applied Arts And TechnologyHealth Care
Registered Medical Assistant at St Luke's Home Based Services & Hospital at HomeRegistered Medical Assistant at St Luke's Home Based Services & Hospital at Home