Results-driven sales leader with a proven track record in strategic sales planning and customer relationship management. Committed to enhancing customer satisfaction while driving revenue growth through effective sales forecasting and team leadership.
Overview
34
34
years of professional experience
Work History
Senior OSR Sales
Rona Atlantic
Halifax, Nova Scotia
03.2012 - Current
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Recognized by management for providing exceptional customer service.
VP of Sales
Payzants Home Hardware
Lower Sackville, Nova Scotia
10.2002 - 02.2012
Developed strategic sales plans to drive revenue growth and market share.
Coordinated monthly sales forecasts to align with corporate objectives and strategies.
Monitored competitor activities to adjust strategies and maintain competitive edge.
Developed and implemented sales strategies to increase market share.
Organized trade shows and other events to promote products and services.
Established relationships with vendors and distributors to ensure seamless product supply chain operations.
Store Manager
Beaver Lumber
Dartmouth, Nova Scotia
06.1992 - 04.2002
Supervised daily store operations and staff performance.
Managed inventory levels and ordered supplies as needed.
Ensured excellent customer service through staff coaching.
Collaborated with corporate teams for operational improvements and initiatives.
Managed inventory tracking and physical inventory counts to minimize loss.
Resolved customer complaints in a timely manner.
Oversaw inventory management through cycle counts, audits and shrinkage control.