Dynamic healthcare professional with extensive experience at Alberta Health Services and with the Canadian Forces excelling in team leadership and customer service. Proven track record in enhancing operational efficiency and patient care quality through effective decision-making and compliance oversight. Skilled in cardiac diagnostics and conflict resolution, fostering a collaborative environment for continuous improvement.
Overview
2026
2026
years of professional experience
Work History
Cardiology Technologist
Covenant Health (Grey Nuns Community Hospital)
10.2018 - Current
Enhanced patient care by providing accurate cardiac diagnostic testing and analysis.
Performing diagnostic 12 and 15 lead ECG’s. Also, performing specialized pediatric ECG tracings.
Stress Testing including MIBI stressing.
Holter and event monitoring hook-up and analyzing.
Preceptor of respiratory and cardiology students entering their profession.
Unit Manager (Medical Device Reprocessing Dept.)
Alberta Health Services
09.2016 - 09.2017
Evaluated employees (150+) performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
Responsible for daily operations of the MDRD.
Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
Assisted in development and implementation of policies, procedures, and regulations for unit operations.
Manager (Linen Services, NW Zone)
Alberta Health Services
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Responsible for the daily operation of 9 sites within North West Zone (Jasper to Slave Lake)
Assisted Working Leaders in making operational decisions regarding staffing and equipment/supply issues.
Involved in the planning for the transition of the new Edson hospital laundry department.
Addressed staff scheduling, performance management, budget planning and supported staff development
Coordinator
Alberta Health Services (East Edmonton Health Ctr)
09.2012 - 02.2015
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Develop written administrative and clinical protocols.
Participated in daily decisions regarding staffing, service provision within the Family Care Clinic and Urgent Care Centre and equipment/supply issues.
Provide mentorship and professional development to our Service Workers and Nursing team.
Chair of a number of committees such as Nursing and clerical, Infection prevention and control.
Lead role in EEHC facilities work with follow-up and prioritization of departmental repairs.
Hand Hygiene lead for the division.
Initiate and coordinate general educational opportunities that would be of benefit for the variety of programs housed at EEHC.
Manager (Level 3 Operating Room Dept.)
Alberta Health Services (University Hospital)
10.2011 - 09.2012
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Responsible for the daily operation of the surgical services.
Assisted Team Leaders in making daily decision regarding staffing and equipment/supply issues.
Involved in implementing the Intra-operative MRI program for Northern Alberta.
Areas of responsibility included: Neuro, ENT, Ortho services, Intra operative MRI and also all clerical and educational staff.
Addressed staff scheduling, performance management, and supported staff development.
Unit Manager (Outpatient Dept.)
Alberta Health Services (Mazankowski Heart Inst.)
12.2009 - 10.2011
Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
Responsible for the Adult Echo lab, ECG Department, and Clinical Co-Ordinators office.
As a front line Manager, assisted staff in making daily decisions regarding patient flow, workload management and staffing issues.
Was involved in the Process Improvement of the Adult Echo lab and re-structuring of the department.
Created, developed, revised policy and procedure of both Adult Echo Lab and ECG department.
Responsible for scheduling, performance management, and developing staff to their full potential.
Senior Operating Room Technician
Canadian Forces
01.2010 - 03.2010
Was involved in the Haiti disaster relief team. Recalled by the Canadian Forces while still serving a reservist and employed with AHS.
Set up 2 Operating rooms and Central Sterilization department in Leogane, Haiti. in charge of the Operating Room Technicians and Dental Assistant and maintenance of equipment and supplies.
Provided expert guidance to the Senior Leadership regarding supply issues and equipment shortages while maintaining the highest standard of care and service.
Responsible for performance management and dress and deportment.
Operating Room Technician
Canadian Forces
04.1997 - 05.2008
Developed and implemented Policy and Procedures.
Developed an educational training program for ORT’s in preparation for deployments overseas.
Assisted anaesthetist during induction and extubation.
Performed Pre-op and Intra-op duties such as scrub and circulating nurse.
Sterilization and packaging of medical equipment.
Maintenance of Clinical skills at Royal Alexandra OR Dept, Sturgeon Community Hospital OR Dept and Misericordia Hospital OR Dept.
Promoted to Senior ORT in 2004
Senior Representative for Quality Assurance for Western Canada Surgical Processing.
Electroencephalogram Technician
Canadian Forces
07.1990 - 12.1996
Performed routine and diagnostic EEG testing.
Other duties included pulmonary function technician, lab, visual field testing, maintained a medical database and also perform cardio/pulmonary diagnostic investigations.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Medical Assistant
Canadian Forces
08.1983 - 07.1990
Trained as a medical assistant to provide nursing care for ambulatory and bed patients also in ICU., restocked, and organized exam rooms and medical equipment.
Prepared patients for surgery and other medical examinations.
Performed physical examinations and made provisional diagnosis of illness or injury by obtaining client medical history.
Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Bachelor of Applied Human Service Administration -
Grant MacEwan University
Edmonton, AB
License Practical Nursing -
New Brunswick Community College
Saint John, NB
Operating Room Technician -
Algonquin College
Ottawa, ON
Skills
Customer service
Team leadership
Time management
Decision-making
Languages
French
Native or Bilingual
Team Member
Advance Surgical Centre Former Yugoslavia (1999) and Health Support Services Afghanistan (2005) And Kandahar Afghanistan (2007-08) And Haiti (2010)Senior Operating Room Technician and Supervisor. In both Kabul and Kandahar Afghanistan.
Acting Sergeant Major for 90 personnel for dress, deportment and discipline.
Training Development and Supervision of multinational staff.
In Charge of surgical processing within theatre of operations in Bosnia and Afghanistan.
Maintained a multimillion dollar account for all surgical and sterilization equipment
Created and implemented a quality assurance program for the sterilization process of all instruments.
Provided humanitarian aid in the local hospital OR (Bosnia).
Timeline
Cardiology Technologist
Covenant Health (Grey Nuns Community Hospital)
10.2018 - Current
Unit Manager (Medical Device Reprocessing Dept.)
Alberta Health Services
09.2016 - 09.2017
Coordinator
Alberta Health Services (East Edmonton Health Ctr)
09.2012 - 02.2015
Manager (Level 3 Operating Room Dept.)
Alberta Health Services (University Hospital)
10.2011 - 09.2012
Senior Operating Room Technician
Canadian Forces
01.2010 - 03.2010
Unit Manager (Outpatient Dept.)
Alberta Health Services (Mazankowski Heart Inst.)
12.2009 - 10.2011
Operating Room Technician
Canadian Forces
04.1997 - 05.2008
Electroencephalogram Technician
Canadian Forces
07.1990 - 12.1996
Medical Assistant
Canadian Forces
08.1983 - 07.1990
Manager (Linen Services, NW Zone)
Alberta Health Services
Bachelor of Applied Human Service Administration -
Grant MacEwan University
License Practical Nursing -
New Brunswick Community College
Operating Room Technician -
Algonquin College
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