Knowledgeable with several years of experience bringing planning and problem-solving abilities. Relationship-building with new and returning customers and suppliers. All ways eager to learn and try new things
Overview
7
7
years of professional experience
Work History
Owner/Retail Store Manager
Total Equine Supplies
Sherwood Park, Alberta
08.2019 - Current
Organized events such as trade shows and conferences.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion
Maintained relationships with existing clients by providing superior customer service.
Oversaw budgeting and financial management.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Sales Manager
Cowtown/Welsh's
Edmonton, Alberta
06.2017 - 07.2019
Participated in negotiations with vendors regarding product purchases or contracts.
Implemented process changes to streamline sales department workflow.
Established relationships with key clients, while maintaining existing customer base.
Managed daily operations of sales department, including supervision of staff members.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Retail Worker/Veterinary Assistant
Canadian Farrier Supplies/Archibald Equine Vet
Devon, Alberta
Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Maintained accurate records of all transactions using POS software systems.
Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Performed regular cycle counts to maintain accuracy of inventory records.
Calculated pricing, applied discounts, and collected payments to process transactions.
Provided emotional support to pet owners during difficult times.
Answered phone inquiries from clients regarding appointment scheduling, services offered.
Organized operating room ahead of procedures and assisted veterinarians during surgeries.
Apprentice Sheet Metal Worker
Westlock Pluming and Heating
Westlock, Alberta
Fabricated sheet metal products according to customer specifications and drawings.
Interpreted blueprints and schematics to determine duct placement.
Provided customers with information about new technologies available for their heating and cooling system upgrades.
Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, duct systems.
Diagnosed and identified faulty components in malfunctioning HVAC systems
Parts Counter Person
Deerline
Athabasca, Alberta
Maintained accurate records of all transactions including sales receipts, credit card charges and cash payments.
Verified stock to ensure accuracy of inventory records.
Answered incoming phone calls from customers seeking assistance or information about products or services offered.
Apprentice Sheet Metal Worker
Enerpro
Athabasca, Alberta
Replaced worn out parts of HVAC systems with new components according to manufacturer instructions.
Installed new HVAC systems in residential and commercial
Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
Education
High School Diploma -
Edwin Parr Composite Community School
Athabasca, AB
01-2000
Sheet Metal and Metal Fabrication Foundation
Northern Alberta Institute of Technology
Edmonton, AB
Skills
Business Management
Business marketing
Sales management
Customer Retention
Inventory Tracking and Management
Affiliations
I come from a country background Horse,Cows ,Rodeo, Chuckwagons
Timeline
Owner/Retail Store Manager
Total Equine Supplies
08.2019 - Current
Sales Manager
Cowtown/Welsh's
06.2017 - 07.2019
Retail Worker/Veterinary Assistant
Canadian Farrier Supplies/Archibald Equine Vet
Apprentice Sheet Metal Worker
Westlock Pluming and Heating
Parts Counter Person
Deerline
Apprentice Sheet Metal Worker
Enerpro
High School Diploma -
Edwin Parr Composite Community School
Sheet Metal and Metal Fabrication Foundation
Northern Alberta Institute of Technology
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