Larry Espinosa
Los Angeles
Summary
Transitioning from customer-focused, creative environment to explore new opportunities. Developed strong client interaction and artistic skills. Seeking to apply these transferable skills in dynamic and engaging new field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Department Manager
H&M Hennes & Mauritz
08.2022 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Education
La Puente High School
La Puente, CASkills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Customer engagement
- Training and mentoring
Websites
Certification
- Licensed Manicurist - 2025
Timeline
Department Manager
H&M Hennes & Mauritz
08.2022 - Current
La Puente High School