Aiden Light
Winnipeg,MB
Summary
Customer Service Representative bringing useful skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Goal-focused retail professional knowledgeable about operating equipment safely. Successful at following health code requirements for food handling, storage and daily operations. Experienced professional adept at leading department with disciplined and efficient approach.
Overview
9
9
years of professional experience
Work History
Rusk Medical Corporation
Administrative Staff
10.2020 - Current
- Traveled, moved, set up and ran multiple seasonal influenza/immunization clinic's in the local and greater Manitoba communities.
- Organized and filed important health records/information.
- Oversaw invoicing and billing functions.
Tree Planter
Summit Reforestation & Forest Management Ltd
04.2023 - 07.2023
- Planted trees throughout Western Canada part of reforestation for Mills.
- Loaded, unloaded, transported trucks and trailers.
Service/Deli Manager
De Luca's South Landing
06.2018 - 04.2023
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered specialized product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, , deli services, stock procedures and customer services.
- Opening and Closing
Retail Worker
Manitoba Liquor & Lotteries Corporation
10.2022 - 01.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Cook
D Jay's Restaurant
10.2022 - 11.2022
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Service Technician
Green Blade Lawn Care
04.2022 - 09.2022
- Handled bi-weekly and preventive maintenance services to keep customers lawn conditions healthy and vibrant.
- Set up and operated mechanical and manual tools and equipment.
- Tracked inventory used.
Track Manager
Thunder Rapids Amusement Park
06.2017 - 10.2020
- Operation and instruction of rides, park and safety
procedures. - Cleaning and managing the land, lawn cutting, any use of landscaping tools,
- Customer services and guidance with interest to how the park works and purchasing merchandise, vehicle/park maintenance, safety knowledge.
- Opening and closing.
Lot Commodity Worker
Shelmerdine Garden Centre Ltd
06.2014 - 09.2015
- Provided help with moving, lifting, packing, transporting customer items/invoices.
- Maintained cleanliness, neatness and organization of customer areas.
- Organized and set up store displays/products.
Education
Bachelor of Arts - Linguistics
University of Manitoba
Winnipeg, MBHigh School Diploma -
St Paul's Highschool
Winnipeg, MB06.2018
Skills
- Critical Thinking
- Catering Services
- Problem-Solving
- Menu Pricing and Writing
- Documentation and Recordkeeping
- Equipment Maintenance and Repairs
- Problem Solving
- Supply Ordering and Management
- Quality Assurance
- Delegating Assignments and Tasks
- Inventory Management
- Monitoring Food Preparation
- Staff Training
- Cost Estimation
Languages
French
Professional Working
Timeline
Tree Planter
Summit Reforestation & Forest Management Ltd
04.2023 - 07.2023
Retail Worker
Manitoba Liquor & Lotteries Corporation
10.2022 - 01.2023
Cook
D Jay's Restaurant
10.2022 - 11.2022
Service Technician
Green Blade Lawn Care
04.2022 - 09.2022
Rusk Medical Corporation
Administrative Staff
10.2020 - Current
Service/Deli Manager
De Luca's South Landing
06.2018 - 04.2023
Track Manager
Thunder Rapids Amusement Park
06.2017 - 10.2020
Lot Commodity Worker
Shelmerdine Garden Centre Ltd
06.2014 - 09.2015
Bachelor of Arts - Linguistics
University of Manitoba
High School Diploma -
St Paul's Highschool
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