Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
20
20
years of professional experience
Work History
Pharmacy Technician
Health Net Medi-Cal
11.2016 - 03.2020
Updated New drugs weekly, reviewed and maintained Formulary Status Grids
Reviewed paid and rejected claims for correct process and adjudication in Caremark claims system
Upon request, provided necessary documentation to appeals and grievance dept to help resolve member disputes while still remaining in compliance
Trained and assisted over 30 new associates on dept processes and procedures.
Created and updated step by step review guides for rejected claims, CCS medication review, and New drugs weekly.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician/Customer Service Representative
Health Net
11.2005 - 11.2016
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Set up and modified patient profiles to include current medications and insurance details.
While assisting incoming phone calls, checked, maintained, and resolved complicated member escalations email box.
Pharmacy Technician
Longs Drugs
10.2003 - 10.2005
Filled over 15,000 perscriptions in a state of the art mail order pharmacy system.
Read and transcribed drug abbreviations and administration codes for processing into a Baker computer system.
Did Inventory, verified NDC and LOT numbers for correct drug dispensing. Fixed and maintaining pharmacy counting mechanisms.
Performed packing, lifting, and cleaning tasks standing for eight to ten hours a day while communicating with pharmacist and staff fluently.
Pharmacy Technician
American Diversified Pharmacies Inc
10.2003 - 10.2005
Filled over seven thousand prescriptions per day in a state of the art mail order pharmacy system
Read and transcribed drug abbreviations and administration codes for processing into Baker computer system
Inventoried and verified NDC numbers for correct drug dispensing
Fixed and maintained pharmaceutical counting mechanisms
Performed counting, pouring, and labeling of prescriptions and checked for expired medications
Performed packing, lifting, and cleaning tasks standing for eight to ten hours a day and communicated with pharmacists and staff fluently.
Pharmacy Technician- Inpatient Internship
Kaiser Permanente
10.2001 - 12.2001
I checked for expired medications
Inventoried, typed, and pulled prescriptions
Prepared Total Parental Nutrition (TPN) IV-fluids and delivered medications to Pyxis machine under direct supervision of the pharmacist
Answered telephones and provided necessary assistance
Filled patient documents and communicated with staff.
Courtesy Clerk/Barista/Customer Service Associate Cashier
Albertsons Grocery Store
01.2000 - 10.2005
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Worked closely with shift manager to solve problems, count and close out registers and preform go backs by store closing time.
Education
Pharmacy Technician License - Pharmacy technology
Charles A. Jones Skills And Business Education Center
Sacramento CA
High School Diploma -
James Logan High school Union
Skills
Aseptic technique Brand/generic medications Type 35 wpm
Medical terminology Filing Alpha/numeric Adaptable
Business communications Microsoft word Windows
Intravenous Admixture Preparation
Drug Inventory Management
Interpreting and Processing Medication Orders
Timeline
Pharmacy Technician
Health Net Medi-Cal
11.2016 - 03.2020
Pharmacy Technician/Customer Service Representative
Health Net
11.2005 - 11.2016
Pharmacy Technician
Longs Drugs
10.2003 - 10.2005
Pharmacy Technician
American Diversified Pharmacies Inc
10.2003 - 10.2005
Pharmacy Technician- Inpatient Internship
Kaiser Permanente
10.2001 - 12.2001
Courtesy Clerk/Barista/Customer Service Associate Cashier
Albertsons Grocery Store
01.2000 - 10.2005
Pharmacy Technician License - Pharmacy technology
Charles A. Jones Skills And Business Education Center
High School Diploma -
James Logan High school Union
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