Lariza Aguilar
San Diego
Summary
Detail-oriented Administrative Assistant with over three years of experience dedicated to supporting efficient office operations and delivering high-quality administrative support.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
PATENAUDE & FELIX, APC
San Diego
2022.02 - Current
- Managed and responded to incoming consumer emails, addressing inquiries, resolving issues, and maintaining professional communication.
- Negotiated with third parties via email to facilitate account resolutions and payment arrangements.
- Responded to collector requests, facilitating account approvals, consumer correspondence, payment updates, and check cancellations.
- Handled confidential financial and legal information with professionalism, accuracy, and discretion.
- Generated daily and monthly call volume reports to monitor team performance and inform management decisions.
- Developed monthly incentives, themes, and PowerPoint presentations to enhance employee morale and promote team productivity.
- Collaborated with multiple departments to assist with special projects.
Youth Leader
YMCA of San Diego County
San Diego
2020.02 - 2022.02
- Led educational, recreational, and enrichment activities that promoted teamwork, creativity, and personal growth.
- Supervised and ensured the safety of elementary-aged children in a structured after-school program.
- Managed student behavior through positive reinforcement and conflict-resolution, fostering a supportive atmosphere.
- Communicated with parents, teachers, and staff to support student progress, behavior, and program engagement.
- Maintained accurate attendance records and followed program safety policies and procedures.
Education
High School Diploma -
Southwest Senior High School
San Diego, CAGeneral Education, Child Development
San Diego State University
San Diego, CASkills
- Administrative Support
- Document Preparation
- Data management
- Office Organization
- Office software expertise
- Multitasking & Time Management
- Confidential handling
- Consumer Correspondence
Languages
- English
- Spanish
Timeline
Administrative Assistant
PATENAUDE & FELIX, APC
2022.02 - Current
Youth Leader
YMCA of San Diego County
2020.02 - 2022.02
High School Diploma -
Southwest Senior High School
General Education, Child Development
San Diego State University