Larissa Velasquez
Fontana
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt to working effectively, mastering new skills.
Overview
6
6
years of professional experience
Work History
Program Leader/Front Office Receptionist
Think Together, Inc
05.2024 - Current
- Encouraged participation in group activities, while promoting team-building skills.
- Supervised and coordinated the work activities of personnel.
- Trained staff on program protocols and best practices for improved compliance.
- Implemented performance tracking systems to monitor program effectiveness and progress.
- Answer, re-route calls, emails, and any packages.
- Schedule meetings for all associates in the office, and reserve rooms.
- Keep track of all paperwork, and file it when necessary.
- Create badges, check to make sure payroll hours are accurate, and help find substitutes for certain school sites that need support.
- Experience with Microsoft Teams, Word, and many more applications.
Cashier/Customer Service Representative
Kohl's
10.2023 - 06.2024
- Processed customer transactions accurately and efficiently at the retail checkout.
- Maintained a clean and organized checkout area throughout shifts.
- Managed cash register operations, including handling cash and credit transactions.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Resolved customer complaints promptly to ensure satisfaction and a positive experience.
Applications Consultant
Law Office Of David F. Issapour
01.2023 - 11.2023
- Open new files in the A-1 Law application, and EAMS.
- Submit claims to all parties.
- Mail out workers' compensation applications.
- Pull the files.
- Type up the documents.
- Call clients and retrieve information.
Cashier Team Lead
Jack in the Box
01.2020 - 11.2021
- Performed daily opening and closing procedures for the register area.
- Built and maintained productive relationships with employees.
- Assisted cashiers with resolving customer complaints and inquiries.
- Recognized by management for providing exceptional customer service.
Education
Associate of Science - Business And Logistics
Moreno Valley College
Moreno Valley, CA04-2027
Bachelor of Science - Child Development Juvenile Delinquency
CSU Dominguez Hills
Carson, CA05-2026
Associate of Science - Corrections
Riverside City College
Riverside, CA06-2025
High School Diploma -
South Hills High School
West Covina, CA06-2022
Skills
- Strong leadership
- Effective teamwork
- Activity instruction
- Problem-solving
- Customer and Service-oriented
- Multitasking Abilities
- De-escalation techniques
- Adaptability
- Written communication
- Organizational skills
- Teamwork
- Critical Thinking
- Computer Skills
Languages
Spanish
Professional Working
Timeline
Program Leader/Front Office Receptionist
Think Together, Inc
05.2024 - Current
Cashier/Customer Service Representative
Kohl's
10.2023 - 06.2024
Applications Consultant
Law Office Of David F. Issapour
01.2023 - 11.2023
Cashier Team Lead
Jack in the Box
01.2020 - 11.2021
Associate of Science - Business And Logistics
Moreno Valley College
Bachelor of Science - Child Development Juvenile Delinquency
CSU Dominguez Hills
Associate of Science - Corrections
Riverside City College
High School Diploma -
South Hills High School