Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Landscaping Crew Member
Friday Harbour Resort
05.2022 - Current
Performed planting, watering, mulching, and edging of lawns.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Removed weeds, hazards, and debris from common pathways to improve usability.
Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
Handled hedge, bush, and shrub trimming.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Maintained routine landscaping schedules to boost lawn health.
Installed stonework according to landscape design plan and client specifications.
Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
Created and maintained detailed records of landscaping projects for future reference.
Retail Sales Associate
Garage Clothing Company
06.2017 - 11.2022
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders, and gift card activations.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Managed cash register after end of shift to balance and record accurate transactions.
Utilized upselling techniques to promote additional products and increase sales.
Trained and supervised new employees to use selling strategies and apply best practices.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Retail Sales Associate
Sears Canada
06.2017 - 02.2018
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Helped customers complete purchases, locate items, and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders, and gift card activations.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Food and Beverage Server
Tim Horton's
05.2017 - 06.2017
Provided courteous, friendly service while multitasking in fast-paced environment.
Remained focused, calm and professional during peak rush hours.
Adhered to health and safety standards while handling food and beverages.
Greeted guests warmly to foster welcoming environment.
Served costumers at the front of the store by providing beverages and working as a cashier.
Front Desk Administrative Assistant
Law Office Of Omarr Syed
06.2016 - 02.2017
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Monitored office supplies by checking inventory and placing orders.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Dog Grooming Assistant
The Soapy Dog
05.2016 - 08.2016
Bathed dogs and cats to remove fleas, ticks and other skin parasites.
Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
Dematted dogs and trimmed hair in ears and between paw pads.
Cleaned cat and dog ears to prevent ear infections.
Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
Administrative Assistant
ACF Legal Firm
02.2016 - 08.2016
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record customer data.
Education
Bachelor of Arts - Sociology
Nipissing University
North Bay, ON
06.2022
High School Diploma -
St. Peter's Catholic Secondary School
Barrie, ON
06.2016
Skills
Active Listening
Perseverance
Teamwork
Written & Oral Communication
Creativity & Problem Solving
Microsoft Word
Personalized Customer Service
Store & Product Maintenances
Customer Relations
Microsoft PowerPoint
Organization
Worker Training & Motivation
Certification
Ministry of Labour Health & Safety Representative
Certified June 2022
Completed the Ministry of Labour, training and skills development's: worker health and safety awareness in 4 steps. Was the Health and Safety Representative at Garage for over a year. Completed monthly inspections as well implement a safe work environment on a daily basis.
Contact for References
References will be provided upon request
Additional Information
I look forward to hearing back and for the opportunity to join this team.