Larissa Dean
Toronto,ON
Summary
Records Management Officer experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willingness to help the team move forward with any task. Also, providing general administrative back-up and other duties. More than 2 years of records management support. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail.
Overview
6
6
years of professional experience
Work History
Records Management Officer
Government of Canada, Canadian Border Service Agency
07.2021 - Current
- Improved records management efficiency by streamlining filing systems and implementing digital organization tools.
- Enhanced data security with regular backups, routine audits
- Developed comprehensive records retention schedules
- Converted documents from one application to another.
- Transmitted documents, organized revisions and tracked changes.
- Reviewed document management protocols and user activities against internal records policies and document management standards.
- Worked with internal team members to remedy issues with preemptive solutions.
Student Clerk- Records Management
Government of Canada, Canadian Border Service Agency
07.2021 - 03.2023
- Improved filing efficiency by organizing and categorizing records promptly.
- Ensured regulatory compliance, conducting periodic audits on company documentation and recordkeeping practices
- Help develop training materials to educate staff on proper records management procedures and protocols
- Assist in managing the inventory control for off-site storage facilities, ensuring timely access to archived documents when needed
- Provided exceptional customer service to internal clients, facilitating swift access to necessary documentation for various projects and initiatives
Administrative Assistant
The Chronic Pain and Migraine Clinic
02.2020 - 08.2020
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Student Clerk
Government of Canada, Immigration, Refugee, Citizenship Canada
06.2019 - 08.2019
- Improved filing efficiency by organizing and categorizing records in a timely manner.
- Streamlined document processing for increased accuracy and speed in updating GCMS
- Provided administrative support to faculty members, helping them focus on clients
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Provided assistance in monitoring Citizenship tests as well as administrating the test
Civilian Instructor
Ontario Provincial Cadet Training Centre
06.2018 - 08.2018
- Improved cadet comprehension by incorporating diverse teaching methods and materials.
- Boosted cadet performance by providing individualized support and targeted feedback.
- Enhanced classroom collaboration through the implementation of group projects and team-building activities.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Enhanced cadet performance by implementing rigorous training exercises and drills.
- Streamlined communication within the unit by introducing effective reporting procedures.
After Recreational Care Program Leader
City of Toronto
09.2017 - 06.2018
- Enhanced student safety by consistently supervising after school activities and ensuring adherence to established rules.
- Fostered a positive environment for students, effectively addressing any behavioral issues that arose during after school care.
- Assisted in the organization of extracurricular activities, resulting in an increased variety of options for students to participate in.
- Improved communication with parents by providing regular updates on their children''s progress and behavior during after school care sessions.
Education
Advanced Diploma - Business Administration- Project Management
George Brown College
Toronto, ON04.2023
High School Diploma -
William Lyon Mackenzie Collegiate Institute
Toronto, ON06.2016
Skills
- Proficient in Microsoft Office, EXCEL, PowerPoint, and Keyboarding
- Works well with others
- Demonstrates excellent communication and interpersonal skills
- Exercises good judgment and problem-solving skills
- Punctual
- Time Management
- Records Storage
- Software Proficiency in NCMS and GCMS
Volunteer Experience
New Horizons for Seniors Program - 08/14
Parkdale Community - Toronto, ON
- Assisted seniors with using the internet, Taught functions of keyboarding, Demonstrated proper email etiquette
York Youth Connection- 07/13- 08/13
York University, Vainer College - Toronto, ON
- Assisted the counselors on the activities they planned, such as arts and crafts, drama, sports, teaching life science, etc., Helped supervise children ages 5-15, Participated in coordinating field trips
Extracurricular Activities
Royal Canadian Air Cadets- 01/12-05/16
Denison Armory - North York , ON
- Enrolled in and completed at a level 5+ cadet (Warrant Officer 2nd Class)
- Developed leadership skills and communication skills, assigned to create and implement lesson plans to level 1 and 2 recruits, based on healthy living, goal setting and general cadet knowledge
References
AVAILABLE UPON REQUEST
Languages
English
Timeline
Records Management Officer
Government of Canada, Canadian Border Service Agency
07.2021 - Current
Student Clerk- Records Management
Government of Canada, Canadian Border Service Agency
07.2021 - 03.2023
Administrative Assistant
The Chronic Pain and Migraine Clinic
02.2020 - 08.2020
Student Clerk
Government of Canada, Immigration, Refugee, Citizenship Canada
06.2019 - 08.2019
Civilian Instructor
Ontario Provincial Cadet Training Centre
06.2018 - 08.2018
After Recreational Care Program Leader
City of Toronto
09.2017 - 06.2018
Advanced Diploma - Business Administration- Project Management
George Brown College
High School Diploma -
William Lyon Mackenzie Collegiate Institute
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