Larissa Carneiro Furtado
Calgary ,AB
Summary
Dynamic professional with a proven track record at IGA BLACKFALDS, excelling in fast-paced environments. Skilled in inventory management and client support, I enhanced efficiency and fostered customer loyalty through exceptional service. Leveraged analytical problem-solving and teamwork to drive sales and operational success, ensuring high levels of satisfaction and repeat business. Strong willingness to learn, and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives, and a strong work ethic to any team. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Bakery Clerk
IGA BLACKFALDS
Blackfalds, Canada
08.2017 - 07.2024
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high volume periods
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience
- Listened to guests to understand needs and help each person select optimal products and services
- Greeted incoming patrons, offered menu advice and documented order details and special preferences
- Provided excellent customer service to foster satisfaction and loyalty
- Arranged baked goods in attractive displays inside bakery cases to increase sales
- Processed bakery sales transactions for more than 15 customers per day using POS system
- Maintained safe and sanitary area by checking food product's temperature and freshness
- Created attractive desert trays of finished goods for catering events
- Placed Dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed
- Accurately weighted materials for baking preparation
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts, and other baked goods
- Monitored cooking completion times in accordance with the type of product being baked for efficient use of ovens and other equipment
- Removed baked goods from the oven and place on cooling racks before package preparation
- Used creativity to spread sprinkles and other decoration on baked goods to maximize sales
- Prepared icings following corporate recipes to decorate baked goods according to seasonal demands
- Ensured each package had accurate pricing stickers for each product
- Monitored and checked expiry dates for all products on display
- Prioritize tasks during high volume periods
Deli Clerk
IGA BLACKFALDS
Blackfalds, Canada
02.2017 - 08.2017
- Responsible for cooking and preparing meals such as fried chicken, rotisserie chicken, salads and various side dishes and meats
- Monitored displays and shelves Filling, maintaining, rotating products and removing out-of-code merchandise
- Greeted customers at the deli counter to understand their needs by recommending foods and providing samples
- Responsible for slicing, measuring, packing, and pricing items as requested by customers
- Safely operated all machinery and equipment as required
- Promoted latest items according to expiry dates and creatively showcase weekly specials
- Maintained a clean and sanitized work area according to guidelines
- Abided by all business policies as stated in the worker handbook
Real State Agent
REALTOR
Manaus, Brazil
01.2009 - 01.2014
- Advised clients on the critical sale and purchase decisions in alignment with their financial needs
- Acted as an intermediate in negotiation between buyers and sellers, generally representing one or the other
- Coordinated appointments to show marketed properties
- Promoted sales of properties through advertisement, open houses, web pages and social media
- Handled contract and lease negotiations, market research and analysis, property inspections
Education
High School Diploma -
Marista Cearense
Forataleza, CE, Brazil01.2003
Skills
- Attention to detail
- Analytical Problem Solving
- Quick learner
- Excellent teamwork
- Client Support
- Staff training and development
- Inventory management
- Multitasking strength
- Communication skills
- Ordering procedures
- Food Safety Practices
- Retail management
- Highly organized
- Enhanced Efficiency
Languages
- English
- Portuguese
References
References available upon request.
Timeline
Bakery Clerk
IGA BLACKFALDS
08.2017 - 07.2024
Deli Clerk
IGA BLACKFALDS
02.2017 - 08.2017
Real State Agent
REALTOR
01.2009 - 01.2014
High School Diploma -
Marista Cearense
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