Resourceful, multilingual and hard-working individual with 15 years of experience in Customer Service and 10 years in Management,
15 in Cleaning Services. Experienced with office environments and taking on Strong leadership responsibilities when required.
Training and supervising cleaning staff, including scheduling and assigning. Ensuring that cleaning meets standards and that the work environment is clean and orderly. Conducting quality control checks to ensure work meets standards. Monitoring compliance with cleaning procedures, workplace safety, and tender specifications. Monitoring cleaning material stock levels and reordering materials when needed. Submitting daily cleanliness reports .Solving operational problems and making decisions. Interacting with customers and building relationships. Identifying training needs for cleaning staff. Implementing work plans. Inspecting sites or facilities to ensure safety and cleanliness standards are met. Recommending or arranging for additional services such as painting, repair work, renovations, or replacement of furnishings and equipment.