Laraib Saleem
Burnaby,BC
Summary
Versatile and dynamic, with a proven track record at The Keg Steakhouse + Bar. Excels in multitasking and customer service, ensures high-quality dining experiences. Skilled in liquor, beer, and wine knowledge, effectively increased sales through engaging recommendations. A reliable team player that also thrives in fast-paced environments, and consistently delivers exceptional service.
Overview
10
10
years of professional experience
Work History
Bartender & Server
Seventy Two Kitchen & Patio
2022.05 - 2024.06
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
The Keg Steakhouse + Bar
2016.01 - 2024.06
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Prep Cook
The Keg Steakhouse + Bar
2019.03 - 2022.01
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Trained and assisted new kitchen staff members.
- Managed opening and closing shift kitchen tasks.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Server
Wood Buffalo Brewing Company
2014.06 - 2018.01
- Accurately recorded customers orders, offering menu suggestions and accommodating special requests or dietary restrictions.
- Upsold menu items , recommended additional items, daily specials, and beverages to enhance dining experience and increase sales.
- Handled customer payments, processed credit card transactions , and provided change, ensuring accuracy and efficiency.
- Maintained knowledge of craft beer brewed within establishment.
- Coordinated with kitchen to ensure timely preparation and delivery of food orders.
- Prepared restaurant for service at beginning of shift and completed closing tasks at end of shift.
Education
High School Diploma -
Westwood Community High School
Fort McMurray, AB07.2010
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Engaging personality
- Adaptability
- Time Management
- Communication
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Bartender & Server
Seventy Two Kitchen & Patio
2022.05 - 2024.06
Prep Cook
The Keg Steakhouse + Bar
2019.03 - 2022.01
Server
The Keg Steakhouse + Bar
2016.01 - 2024.06
Server
Wood Buffalo Brewing Company
2014.06 - 2018.01
High School Diploma -
Westwood Community High School
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