LARAH ANTOLIN
Kamloops,BC
Summary
Passionate and dedicated server with a genuine enthusiasm for delivering exceptional guest experiences. Eager to contribute to a dynamic team by mastering an extensive menu with in-house made items. Well-known for strong communication skills, a proactive approach to problem-solving, and a commitment to personal and professional growth. Eager to bring a positive attitude and a strong work ethic to enhance both guest satisfaction and team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
C-LOVERS
Kamloops, British Columbia
06.2022 - Current
- Ensured exceptional guest experience through courteous and efficient service.
- Monitored the dining room to ensure it remained clean and properly set-up.
- Accurately recorded orders on cash register and point-of-sale system.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Took to-go orders to streamline process for both customer and restaurant.
- Managed POS terminals to accurately input orders, split bills, and calculate totals.
- Explained menu items, describing ingredients and cooking methods upon request.
Crew/Trained Supervisor
Wendys
Kamloops, British Columbia
11.2021 - 05.2022
- Assisted in the preparation of food items, such as sandwiches and salads.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Assisted management team with inventory counts of food products and beverage supplies.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Monitored daily production schedules to ensure timely completion of orders.
- Conducted regular meetings with kitchen staff to discuss performance issues or new procedures.
- Supervised, trained and evaluated kitchen staff on proper food handling techniques and safety procedures.
- Inspected kitchens and storage areas for cleanliness, temperature control and organization.
- Ensured that all health codes were strictly followed in the food preparation areas.
- Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Managed cash flow, overseeing daily receipts and bank deposits.
- Monitored actions of staff and customers to uphold health and safety standards.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
Sandwich Artist
Subway
Cache Creek, British Columbia
08.2021 - 10.2021
- Replenished condiments and other supplies at front counter areas.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Maintained cleanliness of work area throughout shift.
- Monitored temperature of freezers and coolers throughout shift.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Verified that prepared food met quality standards prior to serving it to customers.
- Operated cash registers to process payments from customers.
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
Education
Bachelor of Arts - English Literature And Creative Writing
Bicol State University
Albay, PhilippinesBachelor of Science - Nursing
Bicol State Univerity
Albay, PhilippinesSkills
- Guest Relations Management
- Exceptional customer service
- Strong Work Ethic
- Food safety understanding
- Detail Oriented
- Safe Food Handling
Certification
- serving it right
References
References available upon request.
Timeline
Server
C-LOVERS
06.2022 - Current
Crew/Trained Supervisor
Wendys
11.2021 - 05.2022
Sandwich Artist
Subway
08.2021 - 10.2021
Bachelor of Arts - English Literature And Creative Writing
Bicol State University
Bachelor of Science - Nursing
Bicol State Univerity
- serving it right
Similar Profiles
Jadyn LoudenJadyn Louden
TILL OPERATOR at C-LoversTILL OPERATOR at C-Lovers
Andrea GodoyAndrea Godoy
Car Washer at Car Lovers Automotive. Car Lovers AutomotiveCar Washer at Car Lovers Automotive. Car Lovers Automotive
Analyn HingrasAnalyn Hingras
Food and Beverage Server at C-Lovers Fish & ChipsFood and Beverage Server at C-Lovers Fish & Chips